We are committed to creating a construction environment that minimizes disruption to people and businesses.

The nature of construction, however, is such that some disruptions may occur. We appreciate the patience and cooperation of everyone who may be temporarily inconvenienced by our work. We promise that, in the end, you'll have a safer, healthier neighborhood.

Water Shut-Off

With sewer or water main construction projects, we have to temporarily shut off water services. Water will be shut off on the morning of scheduled work, and service will be restored by the end of the workday. Notices will be posted in the neighborhood at least 24 hours in advance.

We try to identify situations where people and institutions have special water needs. If a temporary water shut off would pose special hazards or problems, call 311 (citywide non-emergency services). Provide the operator with the location of the project and, if possible, the project number.

Parking and Traffic Restrictions

Some traffic and parking restrictions are necessary to facilitate construction. Since construction work begins early in the morning, parking restrictions generally take effect at 7:00 a.m. These restrictions are subject to change, and residents should observe posted notices and signage. Notices are posted on affected streets at least 24 hours in advance of parking restrictions. Driveway access may be restricted for limited times.

Vehicles not in compliance with temporary parking restrictions prevent us from completing work on schedule and are subject to ticketing or towing to a legal parking location. If you have a traffic or parking question, please call 311.

New Concrete

When concrete is poured for new sidewalks and curbs, it must cure for one day before use. During that time, pedestrians will be required to walk around it.

Other Temporary Disruptions

During construction, delivery and sanitation services may be restricted or changed due to street closures. Notices will be posted announcing any sanitation schedule changes. Businesses concerned about access and delivery should call 311. Provide the operator with the location of the project and, if possible, the project number.

Bus stop locations and routes may be temporarily changed to facilitate construction. Notices of bus stop location and route changes will be posted.

Further Questions

311 is the citywide number for all non-emergency services. When calling about a specific project, provide the operator with the location and, if possible, the project number.

Community Boards may also be able to assist you.