The Board or District offices have two primary functions: to process citizen complaints and requests for services and to provide administrative support for the Community Board. Community Boards have an important advisory role in land use and zoning matters, the City budget, municipal service delivery, and the welfare of their community.
The office maintains all the public records of the activities of the Community Board and is responsible for setting up and preparing notices of all Community Board meetings and functions. Additionally, the District office monitors the delivery of municipal services, may review Street Activity Permit applications for block parties, street fairs, and other street closures, and provides information and referrals pertaining to all City government matters. The District Offices are non-partisan and there are no fees for any services provided.
The community Board, its District Manager, and its office staff serve as advocates and service coordinators for the community and its residents. They cannot order any city agency or official to perform any task, but Boards are usually successful in resolving the problems they address.