How to file a complaint with the CCRB

If you have witnessed or experienced misconduct by an New York City police officer and wish to file a complaint, you can do so online, by phone, in person, or by mail. While helpful, you do not need to know the name or badge number of the officer who is the subject of your complaint.  

The CCRB takes complaints regardless of a person's immigration status and never asks complainants or witnesses about their immigration status. The CCRB has translation services available in all languages for people with limited English proficiency. 

File online

• Complete a complaint form online to file though the CCRB website. 
• Tag the CCRB on Instagram or Twitter in a photo or video of the incident (@ccrb-nyc)

File by phone:

• Call the CCRB's Hotline: 1-800-341-2272. Monday through Friday, 9am - 5pm, you will speak directly to an investigator. After 5pm and on weekends, you can leave your complaint on voicemail. Be sure to give contact information where you can be reached during regular business hours. An investigator will call you back promptly. Free interpretation service is available. 
• Call 311: anytime 24/7.
• If calling from outside NYC: 1-212-NEW-YORK

File in person:

• Visit our office located at 100 Church Street, 10th Fl., New York, NY 10007, open from 9am to 5 pm. No appointment is necessary to file a complaint. 
• Go to any Police Station: File a complaint at any precinct or pick up a CCRB complaint form and mail it to our office. The form is pre-addressed and postage-paid. 
  

File by mail:

• Address writtren complaints to: The Civilian Complaint Review Board, 100 Church St., 10th Floor, New York, NY 10007.

Who Can File? 

Anyone who witnesses or experiences alleged police misconduct can file a complaint with the CCRB. 

• You can file a complaint regardless of your age. 
• You can file a complaint in any language. The CCRB has staff who speak over a dozen different languages. The Agency also utilizes the city’s volunteer language bank and an outside translation service as needed. 
• You can file a complaint if you are in jail. 
• You can file a complaint if you are not a citizen and regardless of your immigration status. The CCRB does not ask complainants, victims or witnesses questions about their citizenship status. 

Although helpful, you do not need to know the name or badge number of the officer who is the subject of your complaint.