HHC responded to almost 700,000 requests for interpreter services last year, a 22% increase from two years ago. Will invest $31 million to continue meeting demand.
“Lean” leaders who embraced the Toyota process improvement method known as Breakthrough at HHC gained skills for improving quality, efficiency and the patient experience, and found opportunities for advancement.
Woodhull Hospital's Dr. Miriam Carasa, RN, is a leader in a new nursing model that promotes continuity of care and a genuine relationship between patient and nurse.
Stanlee Richards, RN, Director of Goldwater Nursing at Coler-Goldwater, has won the Sloan Public Service Award for dedicating her 45-year career to advocating and caring for medically fragile and vulnerable patients.
May is for Mother's Day and mammograms at HHC. Vivian Morgan from Queens Hospital Center is among HHC staff members who will dedicate their mammograms to someone they love to raise awareness.
As head of one of HHC's Sexual Assault Response Teams, Glenda Guzman provides compassionate care and expertly collects forensic evidence to catch the attacker. Read story & watch video.
Elmhurst Hospital Center is the best in Queens and one of the best in NY State at angioplasty, the life-saving procedure that clears blocked cardiac arteries
With better team work, more direct communication with patients, and a desire to improve the patient experience, Queens Hospital nurses are helping to improve patient satisfaction and serving as a model for the HHC system.
Denise Soares will lead HHC's Generations +/Northern Manhattan Network and Milton Nuñez will be the new Executive Director at Lincoln Medical and Mental Health Center.
Dr. Douglas Lazzaro presides over a caseload of more than 30,000 patients a year at the Kings County Hospital eye clinic, one of the busiest public hospital eye practices in the nation.
Two HHC nursing homes received the highest rating of five stars from U.S. News & World Report in its new best nursing homes list for 2013. Another received four stars overall.
HHC performs almost twice as many colonoscopies today as it did 10 years ago. Colonoscopies play a life-saving role in identifying pre-cancerous polyps and colon cancer early, when the disease can be prevented or treated effectively.
It's not always the team with the best individual player that wins. Success often depends on the strength of the bench. A new training program for HHC middle managers helps build the organization's bench and cultivates future leaders.
The global credit rating agency Moody's has assigned a Aa3 rating and Standard & Poor's and Fitch have each assigned an A+ rating to HHC bonds to be issued next month.
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