De Blasio Administration, First Term (2014-2017):

New Program Models & Digital Products

• Launched the Rockaway Jobs Center, a place-based approach to employment services

Research & Evaluations

• Lead the design and oversight of Pre-K For All multi-part evaluation
• Published findings about how to connect subsidized work with disaster recovery

Data Integration & Tools

• Partnered with DOE to grant Community Schools access to Worker Connect to better support families
• Launched a new data service through the Worker Connect platform to support outreach to low-income families about the new Pre-K for All program

Poverty & Equity Analysis

• Released first annual Charter-mandated Poverty Measure Report, documenting poverty conditions with NYCO-developed methodology

Service Innovations

• Began hosting Code for America Fellows
• Joined Change Capital Fund as a data and evaluation partner

Organizational History

• Center for Economic Opportunity and HHS Connect join the Mayor's Office of Operations, moving out of the office of the DM for HHS

New Program Models & Digital Products

• Saw Mayor de Blasio expand CUNY ASAP from 4,000 to 25,000 students based on NYC Opportunity evaluation findings
• Designed the College Persistence Initiative, a series of behavioral science interventions with CUNY and ideas42 aimed at improving college persistence
• Awarded $6M federal Social Innovation Fund grant for Connections to Care to integrate mental health and social services

Research & Evaluations

• Used evaluation findings to end Justice Corps

Poverty & Equity Analysis

• Published "Effects of Neighborhood Change" study documenting qualitative impact of gentrification
• Helped Mayor de Blasio establish and track NYC's first concrete poverty reduction goal to move 800,000 out of poverty or near poverty by 2025

Service Innovations

• Launched Designing for Financial Empowerment testing the use of service design in government

New Program Models & Digital Products

• Launched Growing Up NYC, a user-friendly digital guide to the City's children related programs and resources
• Launched Connections to Care to integrate mental health supports in social services

Research & Evaluations

• Used performance data to end Justice Scholars
• Partnered with Thrive to manage high priority evaluations

Data Integration & Tools

• Supported citywide effort to support data sharing and integration for street homeless case conferencing
• Launched v1.0 of IntelliMatch, a privacy-preserving record linkage service to support cross-agency data matching and integration
• Launched a new cross-agency data alert notifying an agency when their client may be in need of housing support

Poverty & Equity Analysis

• Published Social Indicators Report to measure progress in addressing social conditions and reducing disparities

Service Innovations

• Supported rollout of broadband at Queensbridge with user research to determine resident's priorities for digital resources
• Incubated HOME-STAT, case conferencing and StreetSmart to improve outreach to street homeless
• Launched NYC Behavioral Design Team with leading behavioral insights firm ideas42, completing dozens of projects through 2021

National Influence

• Provided Testimony to Congressional Commission on Evidence-Based Policymaking
• Began representing NYC at Harvard Program on Municipal Innovation
• Poverty research team continues to share leadership and expertise on poverty measurement with national audience at Stanford University conference

New Program Models & Digital Products

• Funded Baby’s First Year’s project, a landmark direct cash program studying the causal impact of poverty
• Launched new cohort of CUNY ACE, replicating ASAP to improve graduation rates of bachelors degree students
• Launched NYC Kids Rise as data and evaluation partner, leading to citywide expansion of universal savings accounts
• Expanded NYCitizenship naturalization resources for immigrant communities to increase economic security with libraries and MOIA
• Redesigned ACCESS NYC as user-friendly, mobile first, open-source product to help New Yorkers connect to benefits and services, eventually reaching 4 million users
• Led research for MOCJ Jails to Jobs initiative and began development of related workforce training

Data Integration & Tools

• Established data sharing partnerships to create a longitudinal database of integrated workforce data
• Applied human-centered design to launch a more user-friendly, mobile-responsive interface for WorkerConnect
• Built an integrated data platform to facilitate streamlined outreach, phone banking and door-knocking during citywide emergencies

Poverty & Equity Analysis

• Developed City's first guidance for agency equity assessments and action plans used initially by ACS, DOHMH and DSS

Service Innovations

• Launched first-in-nation municipal Service Design Studio focused on experiences of low-income residents
• Released Civic Service Design Tools & Tactics
• Joined GraduateNYC's College Completion Innovation Fund

National Influence

• Selected by Harvard Government Performance Lab to advance data and evidence in policymaking
• Matt Klein selected to join Results for America Fellowship

Organizational History

• Mayor's Office for Economic Opportunity created by the merger of the Center for Economic Opportunity, HHS Connect and Service Design Studio
• Celebrated 10 year anniversary of CEO – “Using Evidence and Innovation to Address Poverty and Inequality”