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HOME-STAT

The HOME-STAT daily dashboard presents data from 311 service requests made by the public. The data is based on observations of people perceived to be street homeless.

311 Service Request Data

311 Service Requests made by the public. The number of 311 requests can vary from day to day based on multiple factors. Weather, time of day, holidays, and major events can affect the number of street homeless people who are visible as well as the number of people who may be making 311 requests. The accuracy of geocoded locations depends on the quality of information provided by 311 customers.

Data provided by 311, reported daily and monthly.

311 Requests for Outreach Assistance

The total number of 311 service requests made by the public (calls and mobile app). Multiple requests could be made about one person and a single request could cover more than one person.

Data provided by 311, reported daily and monthly.

311 Requests Routed to NYPD

The total number of 311 service requests made by the public (calls and mobile app) related to homeless persons repeatedly occupying the same location or setting up temporary dwellings. Multiple requests could be made about one person and a single request could cover more than one person.

Data provided by 311, reported daily and monthly.

 

If you see someone in need of
homeless assistance,
call 311 or use the 311 Mobile App.

Give the exact location of the individual and time you observed them. Provide details about the person’s appearance (such as age, gender, ethnicity, clothing, physical condition), behavior, and other distinguishing characteristics.

The Department of Homeless Services’ contracted Street Outreach Teams will attempt to locate the person, based on the information you provide, within an average of 1 hour. The Street Outreach Teams will offer services such as a bed in transitional housing and assistance in gathering vital documents, applying for public benefits, and receiving permanent housing.

In case of emergency, dial 911.

Download the 311 data on NYC Open Data