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HOME-STAT

311 requests for

Anyone can use 311 to request outreach assistance for people who may be homeless and living on the streets or in other public places. Note that multiple requests could be made about one person and that a single request could cover more than one person.


For more information, see Data Notes.

Due to a server issue, data for 311 requests on are not yet available. This page will be updated as soon as possible.
Source
Manhattan
Citywide
311 Requests for Outreach Assistance
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-
311 Requests Routed to NYPD

Related to persons repeatedly occupying the same location or setting up temporary dwellings.

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-

Extreme cold weather activates a Code Blue period from 4 pm to 8 am. During this time, 311 Street Homeless Service Requests are routed directly to 911 and are not captured in the table above.

Public 311 Requests for Outreach Assistance

-

Manhattan

Citywide: -

Public 311 Requests routed to NYPD

Related to persons repeatedly occupying the same location or setting up temporary dwellings.

-

Manhattan

Citywide: -

If you see someone in need of
homeless assistance,
call 311 or use the 311 Mobile App.

Give the exact location of the individual and time you observed them. Provide details about the person’s appearance (such as age, gender, ethnicity, clothing, physical condition), behavior, and other distinguishing characteristics.

The Department of Homeless Services’ contracted Street Outreach Teams will attempt to locate the person, based on the information you provide, within an average of 1 hour. The Street Outreach Teams will offer services such as a bed in transitional housing and assistance in gathering vital documents, applying for public benefits, and receiving permanent housing.

In case of emergency, dial 911.

Download the 311 data on NYC Open Data