Language Access

OER is committed to ensuring that New Yorkers who have limited English proficiency are able to access information and programs offered by our office.

Local Law 30 of 2017 in New York City requires that covered City agencies appoint a language access coordinator, develop language access implementation plans, provide telephonic interpretation in at least 100 languages, translate their most commonly distributed documents into the 10 designated citywide languages, and post signage about the availability of free interpretation services, among other requirements.

The Mayor’s Office Language Access Implementation Plan includes all covered mayoral offices under Local Law 30, including OER, and is coordinated by the Mayor’s Office of Immigrant Affairs.

Mayor’s Office Language Access Coordinator:
Kenneth Lo
Deputy Director, Language Access
Mayor’s Office of Immigrant Affairs (MOIA)
253 Broadway, 4th Floor
New York, NY 10007