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Police Communications Technicians

Play a Critical Role in Assisting Police

Police Communications Technicians (911 operators/radio dispatchers) are assigned to the department's Communications Section as 911 emergency call takers. They serve as radio dispatchers of police resources and perform all other clerical and administrative duties related to the provision of emergency service.

Police communications technicians are required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays. There is per-shift pay as well as night-shift pay differential.

The Police Communications Technician Exam will be open for registration for registration from 1/3/2024 - 1/23/2024. You can register for the exam by clicking on the button below.

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Starting salary of $42,976 - $49,422. Potential salary at 3 years or more of service $48,692 - 58,189.

Employment Requirements

Candidates must:

  • Have a four year high school diploma or its educational equivalent PLUS one of the following;
    • Have one year full-time paid experience performing clerical duties OR;
    • Have one year full-time paid experience performed public contact work requiring the obtaining information OR;
    • Have 30 semester college credits in an accredited college or university OR;
    • Have two years of active U.S. military duty with honorable discharge;
  • The residency requirement to live within the 5 boroughs is currently being waived.


This position is subject to a series of investigations before appointment. At the time of investigation, you will be required to pay a $75 fee for fingerprint screening.

Medical and Psychological

Medical and psychological guidelines have been established for this position. You will be examined to determine whether you can perform the essential functions of being a Police Communications Technician.

Drug Screening

You must pass a drug screening to be appointed.

English Requirement

You must be able to understand and be understood in English.

Proof of Identity

Under the Immigration Reform and Control Act of 1986, you must be able to prove your identity and your right to obtain employment in the United States prior to employment with the City of New York.

Civil Service Exam

Candidates must take and pass the Civil Service Examination for Police Communication Technician.

To apply for and take a self-scheduled exam at the DCAS Computer-based Testing and Applications Centers (CTACs), you must log must CREATE AN ONLINE ACCOUNT. To create your OAS account, you will need to provide your name, address, social security number, email address and choose a user ID and password.

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Chat with a Recruiter Now

Recruiters are generally available Monday-Friday between the hours of 7 AM and 8 PM, and Saturday-Sunday between the hours of 12 PM and 8 PM.