Mayor's Public Engagement Unit311Search all NYC.gov websites
Garfield Richards Connects New York
If you walk through Brooklyn or Queens, you might run into Garfield Richards doing what he does best: being there for New Yorkers. As a member of the Mayor's Public Engagement Unit (PEU), Garfield's work isn't about filling out forms or checking boxes. His focus is on meeting New Yorkers exactly where they are.
On the Ground and In Real Time: How PEU's Tenant Support Unit Empowered New Yorkers at the Rental Ripoff Hearings
Protecting tenant rights is a core mayoral initiative, and the Rental Ripoff Hearings provided a crucial platform for residents to voice concerns and navigate housing issues. As a trusted resource since its inception, the Public Engagement Unit's (PEU) Tenant Support Unit (TSU) played a vital role on the ground during these sessions.
PEU Outreach Brings Media Spotlight on SNAP
A lot of the work that PEU does flies under the radar, but recent changes to the Supplemental Nutrition Assistance Program, a federal program that provides food-purchasing assistance to millions of New Yorkers in need, found our teams at the forefront of a massive, targeted push to help city residents stay in the know. With so much at stake for so many, area media outlets came along to learn about the changes and better understand our efforts in educating Able-Bodied Adults Without Dependents about strict work requirements that threaten their eligibility to continue to receive benefits.
PRIDE in Public Service: How Emily Grigg and PEU Meet LGBTQ+ New Yorkers Where They Are
This Pride Month, New York City's Public Engagement Unit (PEU) celebrated both the vibrant history of the LGBTQ+ movement and the dedicated staff who bring its values of solidarity and community to life.
PEU Story Project: Strength That Opens Doors
Behind every housing placement at the Home Support Unit (HSU) is a network of people working together. Meet Yvonne, the HSU Specialist at the heart of it all, and hear how her story and the partners she works with help New Yorkers move into stable homes.
Honoring LGBTQ+ History Month: Pride, Service, and the Power of Inclusion
Celebrate LGBTQ+ History Month by reading the inspiring stories of LGBTQ+ staff at the Public Engagement Unit (PEU). Learn how their identity and the history of the movement drive their commitment to inclusion, empathy, and providing critical resources to all New Yorkers.
Staying Home with Rent Freeze: How PEU Helps New Yorkers with Disabilities Stay Housed
Learn how the Mayor's Public Engagement Unit (PEU) helps New Yorkers with disabilities and seniors on fixed incomes secure housing stability through the Rent Freeze Program (SCRIE/DRIE).
Jill Wynn: Nearly 40 Years in Her Neighborhood, Thanks to Rent Freeze
As part of PEU's ongoing photo series celebrating older adults who make New York City what it is, we're sharing Jill's story.
Famina Perez: A Lifeline for New Yorkers Facing Housing Insecurity
Famina Perez, a born-and-raised New Yorker, is a dedicated lifeline for residents facing housing insecurity. Working with the NYC Mayor's Public Engagement Unit's Tenant Support Unit, she brings her community-first mindset, passion, and personal commitment to help prevent evictions, connect vulnerable tenants with critical resources, and make a profound, positive impact on lives across the five boroughs.
