
NYC Housing Recovery311
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The Mayor’s Office of Housing Recovery Operations (HRO) was created in the wake of Hurricane Sandy to lead the city’s response to and recovery from the historic superstorm with a particular focus on one-to-four family homes. In the years since, we have led response to Hurricane Ida and are regularly activated to assist in recovery from other disasters.
To learn more about HRO’s response to Hurricane Sandy and Hurricane Ida, please click the tabs at the top.
Do you need to report damage to your home or rental property following a disaster? If yes, please click here to access the Report Damage Portal.

