If you or anyone in your home depends on electrically-powered life-sustaining medical equipment (such as a ventilator or cardiac device), receives dialysis or has limited mobility, there are specific steps you should take to prepare for a coastal storm.
Prepare to Go to a Safe Location+
Hurricane evacuation zones are areas of the City that may be affected by storm surge flooding. There are six zones in the city, with Zone 1 being the most likely to flood. In the event of a hurricane or coastal storm, residents in these zones may be ordered to evacuate.
To find out if you live in a hurricane evacuation zone, use the Hurricane Evacuation Zone Finder, or call 311. If a mandatory evacuation is ordered for your zone, you must leave your home and go to a safe location. You should stay with friends or family who live outside the affected area, or go to a City evacuation center.
Consider Going to an Evacuation Center+
If you are directed to evacuate and cannot stay with friends or family who live outside the evacuation zones, you should go to an evacuation center. There will be evacuation centers open in each of the five boroughs. These centers will have accessible facilities and accommodations for people with disabilities and access and functional needs. If you are going to an evacuation center, pack lightly. You should bring:
To find the nearest evacuation center, use the Hurricane Evacuation Zone Finder, or call 311.
Call for Help If You Need It+
If you are having a life-threatening emergency, call 911 immediately.
If you have a non-life threatening issue, or if you need help getting to an evacuation center, call 311. 311 can also answer any questions you may have about evacuating, such as whether pets are allowed at your nearby evacuation center.
Prepare Your Medical Equipment+
You should have enough medication to last for at least seven days. For advice about how to avoid running out of your medication during a coastal storm, read our Tips for Prescription Preparedness (PDF).
Prepare Your Go Bag+
A Go Bag contains items you may need if you have to leave your home in a hurry. People who require medical equipment should pack:
For a complete list of items you should include in your Go Bag, visit the City’s Emergency Management website.
Get Connected, Stay Informed+
You can receive alerts about emergency events and City services by registering for Notify NYC.
You can also register with Con Edison to receive outage alerts or free and special support for certain people using medical equipment at home.
Stay tuned to the local news. To get City updates about a storm, go to nyc.gov, or call 311.
If you live at home and cannot get out of bed on your own, you should:
If necessary, your caregiver can go with you to an evacuation center.
In addition to the above preparations, if you receive dialysis treatment, you should also:
For more information about how to prepare for emergencies, you can read our Guide to Emergency Preparedness for Dialysis Patients (PDF) or watch a video on how to prepare.