
Administration for Children's Services311
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Anyone involved in our system or impacted by it, including youth, providers, staff, and foster families can report questions or incidents to the ACS Office of Equity Strategies LGBTQIA+ Unit. You can use the form to ask questions related to our LGBTQIA+ policy or to report alleged non-compliance.
Tolerating bias, discrimination, harassment and/or bullying on the basis of sexual orientation, gender identity, gender expression, marital status or partnership status is prohibited. ACS takes all reports seriously and follows up immediately. All concerns of policy non-compliance will be investigated. The OES LGBTQIA+ Unit will enforce corrective and/or disciplinary action if it is determined that non-compliance has occurred.
Refer to the Incident/Inquiry Reporting guide below if you have questions of when to report policy non-compliance. These guidelines describe some of the many situations that violate ACS’ LGBTQIA+ Policy. If the incident involves a legal matter (e.g., a court order), you should first inform the assigned ACS Family Court Legal Services (FCLS) attorney.
Download the Incident/Inquiry Form
ACS has developed a series of model trainings specifically for NYC child welfare and juvenile justice staff to help them understand our policy expectations and to provide concrete skills to translate our LGBTQ policies into everyday practice: