
Mayor's Public Engagement Unit311
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About the Home Support UnitThe NYC Mayor's Public Engagement Home Support Unit (HSU) works with rental owners, real estate agents, and property managers to lease vacant apartments to qualified New Yorkers receiving rental assistance.
HSU Specialists help participating owners and agents navigate the rental process by arranging viewings, assisting with leasing paperwork, and ensuring access to financial incentives for placements of qualifying tenants into stable housing. HSU provides resources like our Apartment Review List to help make the process easier, and can also quickly respond to and resolve payment questions or other issues that come up during tenancy.
