Benefits Navigation

Accredited DVS staff members are processing Veterans Affairs (VA) claims for NYC veterans and their families. DVS’s VA Claims Unit provides quality service, advocacy, guidance, and assistance on the claims review process. The mission of the VA Claims Unit is to help prepare and
package a VA claim that is substantial, valid, and clearly identifies the pertinent information relevant to the claim.

Schedule an online appointment with a VA-accredited DVS staff member to represent you in your claim by filling out the form at VetConnectNYC and selecting "Benefits Navigation" as your preferred service:

Request Services on VetConnectNYC

DVS staff are trained to process the following claims:

• Disability Compensation
• DIC (Dependency and Indemnity Compensation)
• Non-Service Connected Pension
• Survivors Pension
• Education

Before meeting with a DVS Veteran Benefits Coordinator (VBC), please have the below items readily available:

• DD214
• birth certificate
• social security card
• marriage certificate (if available)
• decision letter (if prior claim submitted)
• VA award letter (if available)
• VA medical evidence that supports claim
• private doctor medical evidence that supports claim

If you do not have any or all of the above materials, DVS can still represent you in a claim for VA benefits but the process will be faster if you can gather these materials.