E-911 Surcharge for Telecommunications Services

Wireless, landline, and Voice over Internet Protocol (VoIP) telecommunications service providers include a 911 surcharge on all New York City customer bills. All affected telecommunications service providers are required to collect this surcharge and pass it along to the City, minus a 2% administrative fee.

Tax Rates 

Service Monthly Surcharge 
Landline $1.00
per line
Voice over Internet Protocol (VoIP) $1.00
per device

Filing Information

You can pay the E911 surcharge electronically at e-Services or mail in the completed NYC-E-911 form.

E-911 Surcharge returns and taxes are due by the 25th of each month.

Frequently Asked Questions 

Forms and Reports
Legal Authority
Local Law: Title 11, Chapter 23, Administrative Code
Enabling Act: N.Y. County Law Section 303