With better team work, more direct communication with patients, and a desire to improve the patient experience, Queens Hospital nurses are helping to improve patient satisfaction and serving as a model for the HHC system.
HHC is the first adopter of voluntary guidelines for the safe prescription of opioid painkillers in New York City emergency rooms. Dr. Stuart Kessler, Emergency Department Director at Elmhurst Hospital, tells us more about the guidelines.
As head of the Sexual Assault Response Team at Elmhurst and Queens hospitals, Glenda Guzman leads a team that provides medical care and counseling for the patient and forensic evidence to catch the attacker.