Language Access

The City of New York is committed to ensuring that New Yorkers who have limited English proficiency (LEP) are able to access information, programs, and services offered by NYC government. 

The City is governed by different language access laws.  Local Law 30 of 2017 (LL30) is one of these laws.  LL30 is one of the strongest laws in the country and requires that covered city agencies appoint a language access coordinator, develop language access implementation plans, provide telephonic interpretation in at least 100 languages, translate their most commonly distributed documents into the 10 designated citywide languages, and post signage about the availability of free interpretation services, among other requirements.

For more information about language access, go to the Mayor’s Office of Immigrant Affairs’ language access page.

The Mayor’s Office’s Language Access Coordinator:

Kenneth Lo
Deputy Director, Language Access
Mayor’s Office of Immigrant Affairs
253 Broadway, 4th Floor
New York, NY 10007
(212) 346-6047
klo@moia.nyc.gov

Mayor’s Office Language Access Implementation Plan:

Local Law 30 requires covered agencies to publish language access implementation plans on their websites.  The Mayor’s Office Language Access Implementation Plan includes all covered mayoral offices under Local Law 30 and is coordinated by MOIA.

Read the Mayor’s Office Language Access Implementation Plan