
Department of Citywide Administrative Services311
Search all NYC.gov websites
DCAS Citywide Learning & Development is the central source of training within New York City government for employees at all levels, from all agencies. Classes are taught by a mix of government, university, and private sector experts, and span the following portfolio areas:
The Department of Citywide Administrative Services has launched NYCityLearn, a learning- management system designed to enhance and streamline training and professional development. NYCityLearn:
Open enrollment courses for all employees are offered via the online catalog on NYCityLearn, and held at the DCAS Citywide Training Center (CTC) or hosted virtually by DCAS. Agency-specific courses can be offered at alternate locations and may be customized to meet agency-specific objectives.
All training registrations must be submitted through NYCityLearn. Employees can access the training catalog, browse available courses, and register for classes by selecting the "Explore and Learn" tab in NYCityLearn.
Agencies are expected to onboard all staff to NYCityLearn.
If your agency is in the process of onboarding and staff require earlier access to training, please have the respective employee complete the DCAS Citywide Training Center Application and submit it through the Help Center on their behalf.
Additional Guidance is available in the Help Center FAQs.
DCAS Citywide Learning & Development
NYC Department of Citywide Administrative Services
One Centre Street, 24th Floor, South
New York, NY 10007
For questions or support, please contact us through the NYCityLearn Help Center.
Resources supporting agency onboarding - including liaison guides, learner guides, and navigation support for the new system – are available in the Help Center.
Additional liaison-focused guides and materials are also available in the NYCityLearn Media Center.
If you require a reasonable accommodation to attend a training, please contact the DCAS Citywide Learning and Development Center at CitywideTrainingCent@dcas.nyc.gov at least 7 days before your training start date.