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Customer Service Training Curriculum
In accordance with Local 33 of 2013, the Mayor’s Office of Operations developed a Standardized Customer Service Training Curriculum for City inspectors. This training was created with several partner agencies whose own training programs were reviewed and certified as meeting the requirements including the Department of Buildings, the Department of Consumer Affairs, the Department of Environmental Protection, the Department of Health and Mental Hygiene, the Department of Sanitation, The Fire Department – Bureau of Fire Prevention, the Department of Transportation, and the Taxi and Limousine Commission.