Contact Operations

Customer Satisfaction Survey

New York City is committed to providing New Yorkers with excellent customer service. We appreciate your feedback and comments. Your responses to the survey are sent directly to the Mayor's Office.

In order to direct your request to the appropriate person or office for review and direct response we encourage you to provide specific information to assist us in order to address your concerns. We appreciate that you are eager for your concerns to be addressed and ask for your patience as we consider this matter on your behalf.

* Indicates required fields

What best describes your interaction with our agency staff? *

With which agency did you interact? *

Type of Business:

Please rate the professionalism and courtesy of the staff who served you:*

Poor Fair Average Good Excellent

Please evaluate how clearly any rules and important information were communicated:*

What was the date/time you interacted with this staff person? (Please respond to the best of your abilities.)

Additional Comments (e.g., type of business, reason for visit or interaction, other details):

First Name:

Last Name:

Email Address:

Phone Number (numerals only):

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