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Resources & Services
Hotlines
If you are in immediate danger, please call 911.
Hotlines provide help, support, information, and referrals. Most hotlines offer free 24-hour assistance and, in some cases, provide over-the-phone crisis counseling.
If you call 311, you will be connected to the New York City Hotlines, or you will be offered phone numbers for other resources.
Local/City Hotlines: For support, information, and resources available near you, you may call one of the city hotlines listed below.
| Individuals Needing Assistance | Hotline Number |
|---|---|
| Victims of Crime and their Families (Safe Horizon) | 866-689-HELP (4357) TDD: 866-604-5350 * Assistance available in multiple languages |
| Domestic Violence Victims (Safe Horizon) | 800-621-HOPE (4673) TDD: 866-604-5350 * Assistance available in multiple languages |
| Rape and Sexual Assault Victims (Safe Horizon) | 212-227-3000 TDD: 866-604-5350 *Assistance available in multiple languages |
| Homeless Youth and Teen Victims (Safe Horizon) | 800-708-6600 * Assistance available in multiple languages |
| Elderly Crime Victims (NYC Department for the Aging Resource Center) | 866-689-HELP (4357) or 212-442-3103 9 AM - 5 PM only |
| Child Abuse and Neglect Report Line (Administration for Children's Services) | 800-342-3720 or 311 |
| People affected with Mental Health and/or Substance Abuse Problems (NYC Well) | 888-NYC-WELL (888-692-9355) Spanish: 888-692-9355 Korean, Mandarin, and Cantonese: 888-692-9355 TTY for hearing impaired: 711 |
| People with Disabilities (Vulnerable Persons Central Register) | 855-373-2122 TTY: 1-855-373-2123 * Assistance available in multiple languages |
| People with Disabilities (Barrier Free Living) | 212-533-4358 9 AM - 5 PM only |
| Mentally and/or Physically Impaired People (NYC Adult Protective Services) | 212-630-1853 Mon - Fri, 9 AM - 5 PM only |
| Immigrants, Regardless of Immigration Status (NYS Office for New Americans) | 800-566-7636 * Assistance available in multiple languages Mon - Fri, 9 AM -8 PM only |
| Lesbian, Gay, Bisexual, Transgender, Queer, and HIV-Affected Individuals (New York City Anti-Violence Project) | 212-714-1141 *Spanish language services available |
National Hotlines: National hotlines can provide you with information, resources, and services available outside of New York City or New York State. See below for a list of national hotlines.
| Individuals Needing Assistance | Hotline Number |
|---|---|
| National Domestic Violence Hotline | 800-799-SAFE (7233) TDD: 800-787-3224 * Assistance available in multiple languages |
| National Suicide Prevention Lifeline | 800-273-TALK (8255) Spanish: 888-628-9454 TTY: 800-799-4889 |
| Rape, Abuse & Incest National Network (RAINN) | 800-656-HOPE (4673) *Spanish language services available |
| National Child Abuse Hotline | 800-422-4452 |
| National Organization of Parents of Murdered Children | 888-818-POMC (7662) |
| Disaster Distress Helpline (Mass Violence Victims) | 800-985-5990 |
| National Human Trafficking Resource Center | 888-373-7888 |
| National Center for Missing and Exploited Children | 800-THE LOST (843-5678) |