The Mayor's Office of Media and Entertainment is committed to ensuring its digital content is accessible to and usable by people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
New York City agencies are required to appoint a Disability Service Facilitator (DSF) in efforts to comply with and carry out its responsibilities under the ADA and other federal state and local laws and regulations concerning accessibility for persons with disabilities.
For any division of the Mayor's Office of Media and Entertainment, please contact:
Lori Barrett-Peterson, Disability Service Facilitator
1 Centre Street, 26th Floor
New York, NY 10007
212-602-7418
Email MOME's Disability Services Facilitator: DisabilityServices@media.nyc.gov
Notice of Rights and Grievance Procedure
Local Law 12 of 2023 requires agencies to develop and implement a five-year accessibility plan.
Click to read MOME’s Final Five-Year Accessibility Plan. [pdf]
Click to read MOME’s Proposed Five-Year Accessibility Plan. [pdf]
By law, all City agencies that provide direct public services must create a language access implementation plan in order to ensure meaningful language access to their services. Download a copy of MOME's language access plan.
For assistance or to file a complaint, please contact:
Language Access Coordinator
Stephanie Roth, Executive Director, Administration
1 Centre Street, 26th Floor
New York, NY 10007
212-602-7440
Email MOME's Language Access Coordinator: steroth@media.nyc.gov
Movie theaters in New York City must provide open captions in some of their movie showings, pursuant to NYC Administrative Code section 20-699.7. This requirement starts May 15, 2022.
Open captioning is a service for moviegoers who are deaf and hard of hearing. In addition to moviegoers who are deaf and hard of hearing, captions benefit almost everyone, especially people watching movies in their non-native language, and children and adults learning to read.
For more information, please visit nyc.gov/captions.