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Employers remit about three-quarters of the total amount collected to pay child support and medical support orders through payroll deductions. By remitting this income and reporting new hires, terminations, and wage and health benefits, employers provide crucial services to help support the financial stability of children and families. Employers are essential partners with the child support program.

Find information, calculators, forms, and videos to help navigate the federal and state requirements for employers to comply with child support. Employers can also call the New York State Child Support Helpline for assistance at 888-208-4485.

Reporting Requirements


As of January 1, 2022, all employers must report each newly hired or rehired employee working in New York State, including individuals under an independent contractor arrangement with contracts in excess of $2,500, within 20 calendar days from the date of hire. Although not required, employers are encouraged to report all independent contractors regardless of the contract amount. For more information, please read the New Hire Reporting Fact Sheet or visit the links below:

Additional Resources:

Processing Income Withholding Orders

Brochures and Other Information

Resources from OCSS Employer Conference on Child Support 

On Wednesday, December 6, 2023, we held our next free bi-annual half-day online conference, which gave everyone from payroll managers to individual business owners the tools they need to meet their legal obligations to the child support program while also serving the needs of their employees and their families. This conference gave employers practical guidance on such topics as reporting new hires and processing income-withholding orders and medical support orders.

We will again host this conference on June 4, 2024. Register at

Below are the links to the recorded presentations.