The Home Energy Assistance Program (HEAP) is a federally funded program that helps low-income homeowners and renters heat and cool their homes.
HEAP consists of five seasonal components benefits: Regular HEAP Benefit, Emergency HEAP Benefit, Cooling Assistance Benefit, Clean and Tune Benefit and Heating Equipment and Repair and Replacement (HERR) Benefit.
The 2024-2025 Regular HEAP benefit is scheduled to open November 1, 2024.
If you are eligible, you may receive one regular HEAP benefit per program year to help you pay for heating your home.
Eligibility and benefits are based on:
Regular benefits for households that pay directly for heat based on actual usage are paid directly to the vendor that supplies the household's primary source of heat.
Your household may be eligible for a Regular HEAP benefit if:
Learn more about the Regular HEAP benefit.
How to Apply:
You can apply for HEAP Regular benefit online, in person by visiting a HEAP office, or by mail. Regular HEAP benefit applications will be accepted starting November 1, 2024.
Apply Online
Apply in Person
You can apply in person by visiting a HEAP office or Outreach location near you.
Apply by Mail or Fax
You can fax your completed HEAP Regular application to 917-639-2900 or mail to:
You can request an application be mailed to you by calling 718-557-1399 and HEAP will provide you with more information on eligibility, the application process, and required documentation.
View the Beat the Heat Flyer in English/Español
The 2024-2025 First and Second Emergency Benefits are scheduled to open January 2, 2025.
If you are eligible, the Emergency HEAP Benefit can help you heat your home if you are in a heat or heat related emergency.
Emergency HEAP benefits and eligibility are based on:
You may be eligible for an Emergency HEAP benefit if:
and
Learn more about the Emergency HEAP benefit.
How to Apply:
You can apply for HEAP Emergency benefit by telephone, or in person by visiting a HEAP office.
Apply by Telephone:
You can call the DSS OneNumber at 718-557-1399 and HEAP will provide you with more information on eligibility, the application process, and required documentation.
Apply in Person
You can apply in person by visiting a HEAP office or Outreach location near you.
The 2024 - 2025 Clean and Tune benefit opened on October 1, 2024.
What is clean and tune? Eligible households can receive energy efficiency services, which includes the cleaning of primary heating equipment but may also include chimney cleaning, minor repairs, installation of carbon monoxide detectors or programmable thermostats, if needed, to allow for the safe, proper, and efficient operation of the heating equipment.
How much is the benefit? Benefit amounts are based on the actual cost to provide clean and tune services, up to a maximum of $500.
How to Apply:
You can apply for HEAP Clean and Tune benefit by telephone, or in person by visiting a HEAP office.
Apply by Telephone:
You can call the DSS OneNumber at 718-557-1399 and HEAP will provide you with more information on eligibility, the application process, and required documentation.
Learn more about the Clean and Tune benefit.
The 2024-2025 Heating Equipment Repair and Replacement benefit opened on October 1, 2024.
What is HERR? The Heating Equipment Repair and Replacement (HERR) benefit helps eligible homeowners repair or replace their furnace, boiler, and other direct heating equipment needed to keep their home’s main heating source working. HERR is only given to eligible applicants once every ten years.
How much is the HERR benefit? HERR benefit amounts are based on the actual cost to repair or replace a furnace, boiler, and/or other essential heating equipment, up to $4,000 for a repair and $8,000 for a replacement.
To Apply:
If you need a copy of the application mailed to you, or need additional help, please call the DSS One Number: 718-557-1399.
Home Energy Assistance Program/HEAP
P.O. Box 1401
Church Street Station
New York, NY 10008
Learn more about the Heating Equipment Repair and Replacement (HERR) Benefit.
The Cooling Assistance Benefit is scheduled to open on April 15, 2025.
If you are eligible, you may receive one Cooling Assistance benefit per applicant household for the purchase and installation of an air conditioner or a fan to help your home stay cool.
In circumstances where an air conditioner cannot be safely installed, a fan will be provided.
Only one air conditioner or fan, not to exceed $800 with installation for a window, portable air conditioner, or fan and not to exceed $1,000 for an existing wall sleeve unit, will be provided per applicant household. No additional HEAP cash benefits are available.
You may be eligible for a Cooling Assistance HEAP benefit if:
Learn more about the HEAP Cooling Assistance Component benefit.
How to Apply:
You can apply for HEAP Cooling Assistance Component benefit online, in person by visiting a HEAP office, or by telephone. HEAP Cooling Assistance Component benefit applications will be accepted starting April 15, 2025.
Apply Online
Apply in Person
You can also apply in person by visiting a HEAP office or Outreach location near you.
Apply by Telephone
You can call the DSS OneNumber at 718-557-1399 and HEAP will provide you with more information on eligibility, the application process, and required documentation.