Department of Investigation Fingerprint Unit
Frequently Asked Questions
Page Under Revision 10/07/2019
How do I schedule an appointment to be fingerprinted at DOI?
- Appointments should be scheduled online. You are allowed ONE appointment; if multiple appointments are made for one individual they may be canceled without notice.
- Appointments may also be made by calling the Fingerprint Unit at the number below Monday through Friday from 9:30 a.m. to 4:00 p.m.; however, due to extremely high call volume, staff may not be able to immediately speak to each caller. If you leave a brief message your call will be returned by the end of the next business day.
- Please note, you are required to provide the same information to schedule an appointment whether you schedule online or via telephone.
What do I do if my name, address, phone number, or email has changed?
- You must notify DOI when your name, address, telephone number(s), or email address changes so that we can contact you if there are any issues with your fingerprint results. You can update your information by notifying the Fingerprint Unit of the change in person, via phone, via fax, or by mail (see below).
Department of Investigation
180 Maiden Lane, 16th Floor
New York, NY 10038