Make some green by going green! Earn a $50 incentive credit by enrolling in autopay and signing up for monthly ebilling—no more paper bills!
Protecting New Yorkers from the damaging effects of stormwater flooding in the immediate term requires action from both City government and New Yorkers. Rainfall Ready NYC outlines the shared responsibilities New Yorkers and City government can do to combat intense storms, together, today.
The New York State Low Income Household Water Assistance Program is offering eligible homeowners a one-time payment of up to $5,000 to resolve overdue water bills.
1 billion gallons
of high quality tap water delivered to more than 9.8 million New Yorkers each day
1 billion dollars
committed to administering watershed protection and pollution prevention programs to maintain the high quality of our drinking water at the source
You can submit complaints about issues like construction noise, discolored water, smog, running hydrants and clogged catch basins to 311 for immmediate response. If this is an emergency, please call 911.
For water and wastewater billing, account information, or services including service inspections, repairs, and repayment options, please contact customer service for assistance.
Forecasting reservoir levels in the system is one of the most important and most difficult tasks DEP faces in the operation of the water supply.
Since 2020, DEP has been implementing monitoring techniques to look for SARS-CoV-2 in wastewater.
Learn how DEP awards $1 billion in contracts for construction and engineering services annually.