DCWP held a public hearing on June 15, 2022 about delivery worker pay and working conditions, including time and scheduling, expenses, health and safety issues, and challenges workers face. Watch video of the public hearing.
The hearing is one piece of DCWP’s extensive research into the industry, which also includes surveying workers and analyzing data obtained through subpoenas issued to delivery apps. The research will inform the minimum pay rate that will go into effect in January 2023.
Delivery workers, apps, restaurants and consumers can visit nyc.gov/DeliveryApps for multilingual resources and information about these new regulations, including the required Notice of Delivery Worker Rights, a video—which is also available in Spanish with additional languages to come soon, a full list of the new requirements under the laws, restaurant rights and responsibilities, and the Third-Party Food Delivery Service License Application Checklist.