Consumer and Worker Protection311Search all NYC.gov websites
Advocacy
DCWP advocates for policies and legislation that protect and enhance the daily economic lives of New Yorkers.
2024
04.17.24
Oversight Hearing on Fair Workweek Law
Read testimony
03.20.24
Hearing on Fiscal Year 2025 Preliminary Budget
Read testimony
2023
12.13.23
Hearing on Street Vending in New York City
Read testimony
10.23.23
Hearing on E-Bikes and Introductions 819, 822, 998, 1163, 1168, and 1220
Read testimony
06.20.23
Hearing on Safe and Sick Time and Introductions 78, 563, and 617
Read testimony
04.19.23
Docket No: CFPB–2023–OPE-0009: Request for Information Regarding Consumer Credit Card Market
Read letter
03.29.23
Hearing on Introductions 813 (Delivery Fee Caps), 818 (Temporary Schedule Change Law), and 891 (Games of Chance)
Read testimony
03.22.23
Hearing on Fiscal Year 2024 Preliminary Budget
Read testimony
02.24.23
Hearing on Introduction 8, relating to the disclosure of service fee charges for tickets to entertainment events in NYC
Read testimony
02.10.23
Request for Comment regarding Improving Income-Driven Repayment for the William D. Ford Federal Direct Loan Program
Read comments
01.30.23
Hearing on Introductions 491 and 815
Read testimony
2022
11.17.22
Hearing on Student Debt as Barriers to Generational Wealth and Introductions 366 and 621
Read testimony
11.14.22
Hearing on E-Bikes and Lithium-ion Battery Fire Safety and Introductions 656, 663, 722, 749, and 752
Read testimony
10.20.22
Hearing on Secondhand Auto Dealers and Theft Prevention & Introduction 525
Read testimony
09.19.22
Hearing on Introductions 613 and 640, related to penalties for violations of the Fair Workweek Law and trainings for certain fast food workers
Read testimony
09.12.22
Motor Vehicle Dealers Trade Regulation Rule—Rulemaking, No. P204800
Read comments
View Exhibit A
View Exhibit B
View Exhibit C
09.06.22
Hearing on Introduction 175, related to maximum working hours for home care aides
Read testimony
08.05.22
Letter to the Office of the Comptroller of the Currency Regarding the Community Reinvestment Act Notice of Proposed Rulemaking, Docket ID OCC-2022-0002
Read letter
06.30.22
Hearing on Con Edison Rate Increases and Introduction 372
Read testimony
06.21.22
Hearing on Pregnancy Services Centers and Introduction 506
Read testimony
03.28.22
Hearing on Consumer Protections during COVID-19
Read testimony
03.15.22
Hearing on Fiscal Year 2023 Preliminary Budget
Read testimony
02.23.22
Oversight Hearing on How to Strengthen Workers’ Rights in NYC
Read testimony
2021
11.30.21
Hearing on Introduction 2325: Right to Recall for Displaced Workers
Read testimony
11.16.21
Hearing on Introduction 2448: COVID-19 Child Vaccination Time
Read testimony
11.08.21
Testimony Before the City of Albuquerque Committee on Finance and Government Operations
Read testimony
09.24.21
Request for Information Regarding the Public Service Loan Forgiveness Program
Read comments
09.15.21
Hearing on Introductions 499 (Allowing Corporations and Other Entities to Obtain Licenses to Operate Newsstands), 508 and 974 (Non-compete Requirements and Disclosures in Employment Advertisements), 2318 (Licensing Labor Service Providers), and 2397 (Severance Pay for Hotel Employees)
Read testimony
07.01.21
Letter to U.S. Department of Education on Proposed rule, Intent to establish negotiated rulemaking committees. Docket ID ED-2021-OPE-0077
Read letter
06.08.21
Hearing on Protections for Delivery Workers and Introductions 2163, 2288, 2289, 2294, 2296, 2298, 2311
Read testimony
04.21.21
Letter to U.S. Department of Education regarding Student Loan Debt
Read letter
04.19.21
Hearing on Employment Agencies and other Labor Placement Agencies
Read testimony
03.16.21
Hearing on Fiscal Year 2022 Preliminary Budget
Read testimony
03.01.21
Hearing on Introductions 2233 and 2234: Civil Penalties, Cures, and Waivers
Read testimony
02.08.21
Oversight Hearing on the Office of Financial Empowerment
Read testimony
2020
11.23.2020
Hearing on Language Access and Emergency Preparedness and Introduction 63
Read testimony
11.20.2020
Hearing on Workplace Safety in the COVID-19 Era and Introductions 1797 and 2161
Read testimony
09.30.2020
Hearing on Int. 2096-2020, relating to temporary operating letters for sidewalk café license applicants, and Preconsidered Introduction 6677, relating to sidewalk café plan drawings
Read testimony
09.14.2020
Response to U.S. Department of Labor's Request for Information; Paid Leave RIN 1290-ZA03
Read letter
09.10.2020
Hearing on Introductions 2032 and 2049, relating to the City’s Paid Safe and Sick Leave Law and the hotel industry
Read testimony
05.05.2020
Remote Hearing on the Impact of COVID-19 on Workers in New York City and Introductions 1918, 1923, 1926, a Preconsidered Introduction, and Resolution 1285
Read testimony
04.29.2020
Remote Hearing on The Impact of COVID-19 on Small Businesses in New York City and Introductions 1846, 1895, 1896, 1897, 1898, 1907, 1908-A, 1914, 1916, 1921, 1932, a Preconsidered Introduction, and Resolution 1049
Read testimony
03.29.2020
Paid Family and Medical Leave Provisions of the Families First Coronavirus Response Act (FFCRA)
Read comments
03.06.2020
Hearing on Fiscal Year 2021 Preliminary Budget
Read testimony
02.13.2020
New York City Council Committee on Civil Service and Labor Hearing on Introductions 1415 and 1396 (relating to wrongful discharge from employment and fast food employee layoffs, respectively)
Read testimony
01.28.2020
Federal Interest Rate Authority RIN 3064-AF21
Read letter
01.21.2020
Office of the Comptroller of the Currency on Permissible Interest on Loans That Are Sold, Assigned, or Otherwise Transferred, Docket ID OCC–2019–0027
Read letter
2019
12.16.19
NYC Council Committee on Civil Service and Labor jointly with Committee on Transportation Hearing on Intro 946-A-2018, related to prohibiting on-call scheduling for utility safety workers and providing these workers advance notice of work schedules
Read testimony
12.16.19
Committee on Consumer Affairs and Business Licensing Hearing on Intro 1622-2019, legislation to modernize the agency's landmark Consumer Protection Law, and Intro 1609-2019, officially renaming the agency to the Department of Consumer and Worker Protection (DCWP)
Read testimony
11.18.19
Committee on Civial and Human Rights on Hearing on Intro No 339-2018 on expansion of the City Human Rights Law to cover domestic workers
Read testimony
10.07.19
Joint Committee of Technology, Housing & Buildings, and Consumer Affairs & Business Licensing Hearing on Int. No. 1170-2018, related to requiring commercial establishments to notify customers of their use of biometric identifier technology
Read testimony
10.02.19
New York City Council Committee on Immigration Hearing on Introductions 1706-2019, related to prohibiting a smart chip in the New York City identity card
Read testimony
09.24.19
Department of Homeless Services Proposed Rule: Income Savings Plan Program for DHS Shelter Residents with Earned Income
Read letter
09.18.19
Consumer Financial Protection Bureau Re: Debt Collection Practices (Regulation F) Docket No. CFPB-2019-0022;RIN 3170-AA41
Read letter
07.01.19
Consumer Financial Protection Bureau Re: Overdraft Rule Review Pursuant to the Regulatory Flexibility Act, Docket No. CFPB-2019-0023
Read letter
06.27.19
New York City Council Committee on Housing and Buildings Hearing on Introduction 1499-2019 (A bill that would prohibit charging a fee for obtaining a tenant screening report for a unit the landlord or broker should know is not available for rent, unless the parties agree otherwise in writing.)
Read testimony
06.25.19
U.S. Department of Labor Re: Joint Employer Status Under the Fair Labor Standards Act, RIN: 1235AA26
Read letter
05.28.19
New York City Council Committee on Civil Service and Labor Hearing on Introduction 800-A-2018 (A bill that requires employers to provide paid personal time to New York City workers)
Read testimony
05.13.19
Consumer Financial Protection Bureau Re: Payday, Vehicle Title and Certain High-Cost Installment Loans, RIN 3170-AA80
Read letter
02.14.19
New York City Council Committee on Consumer Affairs and Business Licensing Hearing on Introductions 1023-2018 & 1281-2018, related to cashless payment policies at retail and food service establishments
Read testimony
02.12.19
Joint Legislative Public Hearing on 2019-2020 Executive Budget Proposal: Economic Development
Read testimony
01.17.19
New York City Council Committee on Consumer Affairs and Business Licensing Hearing on Right to Disconnect
Read testimony
2018
12.18.18
New York State Assembly Standing Committees on Labor and Judiciary Hearing on Wage Theft in New York State
Read testimony
11.27.18
New York State Assembly Committees on Banks and Consumer Affairs and Protection for the Hearing on Practices of the Student Loan Industry
Read testimony
11.16.18
Office of the Comptroller of the Currency on the Advanced Notice of Proposed Rulemaking (ANPR) entitled “Reforming the Community Reinvestment Act Regulatory Framework”
Read NYC comments
11.13.18
New York City Council Committee on Consumer Affairs and Business Licensing Hearing on Introduction 930-2018, a bill that would require the operator of a place of entertainment or its agent to disclose service fees, along with the price of a ticket on advertising and promotional materials
Read testimony
11.05.18
New York State Department of Financial Services proposed amendments to sections 28, 33, and 66 of title 11 of the New York Code of Rules and Regulations, which would regulate the bail bond industry
Read comments
10.25.18
NYC Council Committee on Consumer Affairs and Business Licensing - Hearing on Introduction 52-2018
Read testimony
09.27.18
Hearing on Oversight of Gas Stations in New York City, and Introduction 164-2018
Read testimony
09.17.18
Westchester County Committees on Budget & Appropriations, Labor & Housing, and Legislation Hearing on Article III Chapter 700 Providing Paid Sick Leave for Certain Employees
Read testimony
09.13.18
Letter to U.S. Department of Education regarding Docket ID ED-2018-OPE-0042, Program Integrity: Gainful Employment
Read letter
08.30.18
Letter to U.S. Department of Education regarding Docket ID ED-2018-OPE-0027, Student Assistance General Provisions, Federal Perkins Loan Program, Federal Family Education Loan Program, and William D. Ford Federal Direct Loan Program
Read letter
08.13.18
Letter to the United States Department of Health and Human Services, Centers for Medicare and Medicaid Services regarding File Code CMS-2413-P; U.S. Department of Health and Human Services – Medicaid Program; Reassignment of Medical Provider Claims
Read letter
07.24.18
Statement to the United States House Committee on Education and Workforce Subcommittee on Health, Education, Labor and Pensions on Hearing on H.R. 4219, "Workflex in the 21st Century Act"
Read statement
07.24.18
Statement to the United States Senate Committee on Finance, Subcommittee on Social Security, Pensions and Families on Hearing on "Examining the Importance of Paid Family Leave for American Working Families"
Read statement
07.10.18
Letter to the New York State Department of Labor on Proposed Rule on Hours Worked, 24-hour shifts
Read letter
07.03.18
Letter to the Consumer Financial Protection Bureau on Request for Information Regarding Bureau Financial Education Programs
Read letter
06.29.18
Letter to the New York State Department of Labor on Eliminating the Subminimum Wage for Tipped Workers
Read letter
06.21.18
Hearing on Introductions 823, 936, and 965. Testimony on Intro 823 Related to Restaurant Surcharges
Read testimony
06.04.18
Letter to the Consumer Financial Protection Bureau on Docket No. CFPB-2018-0006, Request for Information Regarding Bureau Public Reporting Practices of Consumer Complaint Information
Read letter
05.21.18
Letter to the U.S. Department of Education on Docket ID ED-2017-OPE-0085, Request for Information on Evaluating Undue Hardship Claims in Adversary Actions Seeking Student Loan Discharge in Bankruptcy Proceedings
Read letter
05.02.18
Hearing on Introductions 510-A and 724, Regarding For-Profit Bail Bonds
Read testimony
04.24.18
Hearing on Introductions 289, 723, 725, & 727 Regarding Sightseeing Buses
Read testimony
04.23.18
Letter to FTC about September 11th Victim Compensation Fund Imposter Scam
Read letter
03.09.18
Hearing on Fiscal Year 2019 Preliminary Budget
Read testimony
01.22.18
Letter to the New York State Department of Labor on Proposed Rule: Employee Scheduling (Call-In Pay) (I.D. No. LAB-47-17-00011-P)
Read letter
2017
12.27.17
Letter to the Food and Drug Administration (FDA) on the Draft Menu Labeling Supplemental Guidance for Industry (Docket No. FDA-2011-F-0172)
Read letter
12.19.17
Hearing on Workplace Leave Policies: Opportunities and Challenges for Employers and Working Families
Read testimony
11.16.17
Letter to the New York State Department of Financial Services (DFS) on Registration Requirements and Prohibited Practices for Credit Reporting Agencies, Proposed 23 NYCRR 201
Read letter
11.15.17
Tow Truck Industry Compliance Report Covering 10/1/2016 – 9/30/2017
Download report
11.15.17
Hearing on Oversight Enforcement of Local Law 17, and the Regulation of Pregnancy Services Centers
Read testimony
09.25.17
Letter to U.S. Department of Labor on Defining and Delimiting the Exemptions for Executive, Administrative, Professional, Outside Sales and Computer Employees, RIN 1235-AA20
Read letter
09.15.17
NYC Policy Panel Testimony before the NYS Public Service Commission on Energy Service Companies
Read testimony
09.08.17
Letter to Equifax on Data Breach
Read letter
05.24.17
Re: H.R. 10, The Financial CHOICE Act of 2017
Read letter
05.22.17
Hearing on Online Lending
Read testimony
04.27.17
Hearing on Introductions 1131-A, 1471, 1532, 1544 and 1547 in Relation to Tobacco Product and Electronic Cigarette Licensing and Enforcement and Other Tobacco Product Price Floors
Read testimony
04.26.17
Hearing on Introductions 1539-A & 1540 in Relation to Financing by Secondhand Automobile Dealers
Read testimony
04.25.17
Public Hearing on the State of Workers' Rights in New York City
Read testimony
Read transcript
Read press release
04.24.17
Hearing on Introductions 1499, 1501, 1507, 1508, 1515, 1516, 1521, and 1526, in Relation to Penalty Mitigation Programs
Read testimony
04.19.17
Hearing on Labor Movement in New York City after President Trump, Resolutions 5820 and 5862
Read testimony
04.17.17
U.S. Department of Labor’s Fiduciary Duty Rule
Read comments
02.14.17
Hearing on Oversight of Regulation of the Towing Industry and Introduction 1173 in Relation to Increasing Maximum Towing Fees
Read testimony
01.12.17
Introduction 1406, Regarding Nonbank ATMs
Read testimony
2016
11.17.16
Introduction 746-A, Regarding Immigration Assistance Service Providers
Read testimony
10.26.16
Introductions 72, 78, 432, 1061, 1299, and 1303 Regarding Vending
Read testimony
10.07.16
Proposed Rule on Payday, Vehicle, Title and Certain High-Cost Installment Loans
Read DCA's letter to the Consumer Financial Protection Bureau (CFPB)
09.26.16
Introductions 529-A, 713-A & 950 Regarding Sightseeing Buses
Read testimony
09.15.16
The City University of New York Murphy Institute 2016 State of the Unions Report
Read testimony
06.27.16
Introduction 59/2014 Relating to the Sale and Use of Gas-Powered Leaf Blowers
Read testimony
06.16.16
Introductions 1085-A, 1086-A, and 1087-A Regarding Consumer Protection Outreach and Education for Women, Seniors, and Immigrants
Read testimony
05.04.16
Hearing on Introduction 467-A: In Relation to the Registration of Costumed Individuals Engaged in Solicitation
Read testimony
04.12.16
RIN 1235--AA13, Proposed Department of Labor (Wage and Hour Division) Rules on Establishing Paid Sick Leave for Federal Contractors
Read letter
04.12.16
Hearing on Introduction 1149: In Relation to the Licensing of Ticket Sellers
Read testimony
03.21.16
2016 Preliminary Budget Hearing
Read testimony
View presentation
03.18.16
Forum on the Internal Revenue Service’s “Future State” Plan
Read testimony
02.22.16
Hearing on Introduction 1006: In Relation to Repealing Licensure of Operators of Motion-Picture Projecting Machines
Read testimony
01.14.16
Hearing on Introduction 803-A: Toxic Chemicals in Children’s Products
Read testimony
2015
10.26.15
Hearing on Intro. 928: Regarding the Ban on Personal Care Products that Contain Microbeads
Read testimony
09.08.15
Hearing on Intro. 850: Regarding the Use of Air Conditioning Systems
Read testimony
06.18.15
Hearing on Intro. 697: The City Laundry Equity and Accountability Act
Read testimony
05.15.15
Unsafe Working Conditions for Nail Salon Workers
Read DCA's letter to the Occupational Safety and Health Administration (OSHA)
05.12.15
Toxic Chemicals in Cosmetic Products
Read DCA's letter to the U.S. Food and Drug Administration (FDA)
04.29.15
Hearing on Introduction 682: Tenant Relocation Specialists and Agencies
Read testimony
04.22.15
Hearing on an Examination of Predatory Lending Practices in the Subprime Auto Loan Industry
Read testimony
04.20.15
Intro. 743 (Establishing Office of Labor Standards) and Intro. 197 (Employer Cannot Retaliate Against Employee Who Discloses His/Her Wages)
Read testimony
04.14.15
Intro. 726 (Business Education Days) and Intro. 729 (Reporting Dismissed Violations)
Read testimony
04.13.15
A.2320, Act to Amend Law in Relation to the Labeling of Sugar-Sweetened Beverages with Warnings
Read testimony
03.06.15
Fiscal Year 2016 Preliminary Budget Hearing
Read testimony
02.24.15
Introduction 586 (Gas Station Road Signs)
Read testimony before the New York City Council Committee on Consumer Affairs
02.09.15
Education and Outreach on Financial Literacy for Young Adults
Read testimony before the New York City Council Committee on Consumer Affairs
2014
12.15.14
Investigation of Toxic Chemicals in Children's Products
Read press release "NYC DCA Commissioner Julie Menin Urges Federal Government to Investigate Toxic Chemicals in Children’s Products," including DCA’s full petition and Senator Gillibrand’s letter to the CPSC
11.25.14
Alternatives to High-Cost Financial Products
Read testimony before the New York State Assembly's Standing Committee on Banks and the Subcommittee on Banking in Underserved Communities
11.24.14
Toxic Chemicals in Toys
Read DCA's letter to the Toy Industry Association (TIA)
11.24.14
Payday Lending and Other Forms of High-cost Credit
Read DCA's letter to the Consumer Financial Protection Bureau (CFPB)
11.14.14
Data Breaches' Impact on Consumers and the Availability and Sufficiency of State Resources Available to Consumers
Read testimony before the New York State Assembly's Standing Committee on Consumer Affairs and Protection
11.10.14
Limitations on Terms of Consumer Credit Extended to Service Members and Dependents
Read joint letter by DCA and Mayor's Office of Veterans' Affairs (MOVA) to the U.S. Department of Defense
10.29.14
Earned Sick Time Act (Paid Sick Leave Law): Implementation and Business Education
Read testimony before the New York City Council Committee on Small Business and Consumer Affairs
10.28.14
Used Car Sales in New York City: Ensuring Consumer Protections and Safety in the Sale of Used Vehicles Recalled by the Manufacturer
Read testimony before the New York City Council Committee on Consumer Affairs
09.18.14
Price Displays at Gas Stations in New York City and on Introduction 287 (Gas Station Road Signs)
Read testimony before the New York City Council Committee on Consumer Affairs
08.15.14
Proposed New York State Rules on Debt Collection Practices
Read comments to the New York State Department of Financial Services