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The complainant had been involved in a fender bender and called for police assistance. A patrol car responded, and the complainant alleged that the officers were reluctant to write an accident report. He said that he walked up to the patrol car and spoke through an open window to the officer sitting on the passenger side, asking for her name and badge number, and then the officer responded by rolling up her window.

In their CCRB interviews, both officers denied  that the driver had ever asked for a name and badge number. There were no other witnesses, body-worn camera footage, or CCTV footage. Because the accounts of the driver and the officers were generally consistent about the other circumstances surrounding the incident, the CCRB could not credit one account over the other concerning the abuse of authority allegation (failure to provide name and badge number). Thus, the case was closed as unsubstantiated.