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Who do I contact about non-commercial signs and awning permits or sign-offs on newly installed signs of any type?
Contact the Construction Inspection Division of the appropriate borough office.
Who do I contact about elevator signs?
Contact the Department's Elevator Unit.
Who do I contact about a bill I received for an annual marquee permit, annual illuminated sign permit, place of assembly inspection fee, boiler inspection fee, or elevator inspection fee?
Contact the Department's Central Filing and Billing unit.
Where do I find more information about the sign law and registration for Outdoor Advertising Companies?
Visit the Signs page.
What is an illuminated sign?
An illuminated sign is a sign that is illuminated by electrical means. All wiring and accessory electrical equipment shall conform to the provisions of the NYC Electrical Code.
Do I need to obtain a permit to erect an illuminated sign?
All illuminated signs require permits from the Department of Buildings. Nearly all signs regardless of illumination require permits as well.
How do I obtain a permit for an illuminated sign?
All requests for sign permits must be submitted through DOB NOW: Build.
How often must the illuminated sign permit be renewed?
An illuminated sign permit must be renewed annually. The permit is issued by the Department of Buildings, but the bill is generated by the Department of Finance. The bill is sent to the property owner mailing address, not the tenant. The tenant must contact the property owner for the illuminated sign permit.
What should I do when I remove a sign from my property?
The property owner must notify the Department of Buildings that they are canceling the permit.
How do I cancel an illuminated sign permit?
To cancel an illuminated sign permit, you must submit a statement from a New York City licensed electrician indicating that the sign has been properly removed or de-electrified. The statement must be on company letterhead and shall include the following information:
The wording of my illuminated sign has changed; must I modify my illuminated sign permit?
Yes. The illuminated sign permit must reflect the current wording on the illuminated sign.
How do I change the wording on the illuminated sign permit?
To change the wording on the illuminated sign permit, the property owner must submit a signed letter indicating the following information:
I received a bill for an illuminated sign permit but I am not the owner of the property where the sign is located. What can I do?
You should mark the bill as 'Wrong Owner' and mail it back to:
New York City Department of Buildings
Attn. Central Filing and Billing
New York, NY 10007
I received a bill to renew an illuminated sign permit but the information in the bill is incorrect. What can I do?
You should indicate on the bill what is not correct and mail it back to:
New York City Department of Buildings
Attn. Central Filing and Billing (CFB)
280 Broadway - 6th Floor
New York, N.Y. 10007
I submitted payment to renew my illuminated sign permit but I never received the new permit. What should I do?
If the permit renewal is not received after payment is submitted, the owner/managing agent of the property can contact Central Filing and Billing. Be prepared to provide the following information:
Note: Tenants are advised to speak to their owner/managing agent before contacting the Department. An illuminated sign permit cannot be issued to the tenant of the property unless written authorization is given by the owner/managing agent.
What should I do if I receive the illuminated sign permit but do not receive a bill?
Please contact the Department of Finance's hotline at 212-504-4080. The permit is issued by the Department of Buildings but the bill is generated by the Department of Finance. The bill is sent to the property owner mailing address, not the tenant. The tenant must contact the property owner for the illuminated sign permit.
Why is the Department of Finance billing me for my illuminated sign permit when these charges are for fees due to the Department of Buildings?
The Department of Finance provides billing services for many city agencies. Payments for illuminated sign permits should be made payable to the Department of Finance and sent directly to the address noted on the bill. Payments sent to the Department of Buildings will be returned to sender.
How is the annual illuminated sign permit fee calculated?
The permit fee is established by the New York City Administrative Code, Section 26-212 as amended by Local Law 56 of 2016. Please see Table 28-112.2 for further information. The fee is based on the type of sign and the dimensions (square footage) of the sign. Any change in dimensions will require a new application to be filed.
Are there regulations for erecting an illuminated sign in New York City, e.g., maximum size, wording, formatting, etc.?
Yes. Many regulations exist regarding installation of signage. For information regarding the laws regulating location and size of a sign, please contact the appropriate Borough office Plan Examination Unit.
I received a violation related to an illuminated sign on my property. What should I do?
Questions pertaining to an existing or recently issued violation may be directed to the Construction Division in the appropriate Borough office. Some information may be available on the Buildings Information System. Copies of violations can also be obtained at the Borough office.
What is a Site Safety inspection?
Site Safety is the inspection of new building construction for high rises of 15 stories or 200 feet and taller, or lot coverage of 100,000 square feet or more. DOB's Construction Safety Compliance and Construction Safety Enforcement Units inspect Site Safety buildings. Buildings that are not covered by Site Safety regulations are usually inspected by Department of Buildings' borough construction inspectors.
I have a question about an illuminated sign on my property. How do I cancel the annual billing of this sign permit, remove the sign, or change the wording on the sign?
Contact the Department's Central Filing and Billing Unit.