Administration for Children's Services311Search all websites

Home Care Services

The Family Home Care program crisis intervention services help families, when feasible keep their children safely at home with home care services including:

  • Child care instruction and home management skills training for parents and guardians.
  • Personal care services to parents and children, including bathing, dressing, grooming and other activities of daily living.

Who is eligible?

Families with active ACS protective, preventive, or foster care involvement can receive home care service.

How do I qualify?

You may be eligible to receive services if:

  • You are too ill to care for your child.
  • You are overwhelmed by caring for one ill member of the household and unable to properly care for your children.
  • You will be temporarily out of the home for an emergency (such as hospitalization), with no one to care for your family.
  • You need training in basic child and home management skills to reduce the risk of harm to your child.


Your family doctor must sign a Medical Request for Home Care Services form, verifying that you or your child is medically eligible for services. Your doctor then forwards the application to the ACS Family Home Care Intake Division. Your request will be assessed by the appropriate ACS borough office or agency.


Office of Family Home Care
150 William Street, 11th Floor New York, NY, 10038
Tel: (212) 676-6800, or FAX: (212) 676-9402