Emergency Assistance
If you or your family are in urgent need of assistance, please use the information below.
In case of emergency, call 9-1-1.
For urgent food and hunger needs, call 3-1-1 or visit a food pantry near you.
For temporary housing assistance, call 3-1-1 or visit a location.
For shelter, call 3-1-1 or visit a location.
For mental health or substance abuse help, call 800-543-3638.
For domestic violence services, call the Domestic Violence Hotline at 800-621-4673 or call/visit a Family Justice Center.
Case Status and Information
Please logon to your ACCESS HRA account to view your case status and more. Connect your case with HRA to view benefit information.
For detailed information about your SNAP or Cash cases, or to schedule an appointment:
Call the Human Resources Administration (HRA) information line at 718-557-1399.
For SCRIE/DRIE: Call 3-1-1.
For Medicaid Renewal: Call the HRA Medicaid Helpline at 888-692-6116.
