NY Connects offers a phone-based hotline with drop-in offices located in each of the five boroughs. It is a trusted place for older adults and New Yorkers with disabilities to discover ways to remain independent at home and in their community. NY Connects staff can also assist in exploring nursing home or other long-term residential care options.
NY Connects offers support to:
NY Connects exists to assist individuals in making informed decisions about their long term care needs by providing objective information, education and options counseling.
Trained NY Connects staff members provide consistent, comprehensive, locally based information on long term services and supports through a "No Wrong Door" system for individuals, caregivers and families regardless of age, disability, income source, or payor source.
NY Connects staff provides support to callers and visitors, helping them make informed decisions about long term needs and preferences.
NY Connects staff can:
Learn more about NY Connects:
You can contact NY Connects in the following ways: