MEND NYC Mediation Program


Mediating Establishment and Neighborhood Disputes (MEND) NYC

MEND NYC is a new citywide initiative that provides free mediation and conflict resolution services to address a number of neighborhood disputes that impact New Yorkers every day. This program is an opportunity to create direct communication and compromise, establishing respectful and ongoing relationships that help New Yorkers co-exist peacefully in their communities while ensuring that small businesses thrive.


MEND NYC helps New Yorkers address issues in their neighborhood that may include:

  • Quality-of-life issues between residents and businesses
  • Negotiation between commercial tenants and landlords
  • Neighboring business to business misunderstandings

This program is a collaboration between the Office of Administrative Trials and Hearings' Center for Creative Conflict Resolution (CCCR) and the Office of Nightlife at the Mayor's Office of Media and Entertainment and was launched in summer 2020.

For more information about the program, and how to request mediation for your ongoing issue, visit

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