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NYC Stands with Asylum Seekers

NYC Asylum Seeker Response

This website was last updated on 10/14 and will be updated reguarly with information as we expand capacity for appointments and services.

New York City Stands with Asylum Seekers. To support the needs of asylum seekers entering New York City you can help with monetary donations. Additionally, you can donate items at drop-off locations such as NEW clothing, toiletry, and hygiene items.

Asylum Seeker Resource Navigation Center

If you are a newly arrived asylum seeker, you can get free and confidential help accessing services and resources that will help you integrate in New York City. You will need to schedule an appointment through NYC shelter staff or a community-based partner office.

At the appointment, you will have a fully confidential interview in your native language of preference with a trained case manager. The case manager will help identify your needs and connect you to the services, resources, and information you may need.

Information and service referrals include but are not limited to:

  • Healthcare services and referrals
  • Health insurance enrollment
  • Mental health counseling
  • School enrollment
  • Immigration legal services
  • IDNYC (Municipal Identification) enrollment
  • And more

While information and some basic services are offered at the Center, services and resources will also be provided at service providers and community-based organizations throughout the five boroughs of New York City.

Eligibility

Services and referrals are only available to individuals who:

  1. Can provide paperwork by U.S. Immigration & Customs Enforcement demonstrating that they entered the U.S. Southwest Border on or after January 1, 2022;
  2. Currently live in New York City, and
  3. Have made an appointment with the Center

The Center is open to all who meet the above requirements. You do not need to live in a NYC shelter to access these services.

Location

The Center is located at:

American Red Cross
520 West 49th Street
New York, NY 10019
Hours: Monday - Friday: 9 AM - 5PM. Closed on weekends and major holidays

Schedule an Appointment

Appointments can be made through staff at:

  • NYC Department of Homeless Services (DHS) Shelters
  • NYC Department of Education Schools
  • NYC Department of Health & Mental Hygiene Sites
  • NYC Health+Hospitals Sites

MOIA's Community Partners that are scheduling appointments for NYC's Asylum Seeker Navigation Center

Accessing Homeless Services

In NYC, you have the right to access shelter services regardless of immigration status. Get help for yourself, your family, or someone in need on the street. Visit the designated DHS intake center to connect to shelter services.

Adult men

30th Street
400-430 East 30th Street/1st Avenue, Manhattan
Subway: 6 to 28th Street

Adult women

Franklin Shelter
1122 Franklin Avenue, Bronx
Subway: 2 or 5 to 149th Street, then #55 bus to 166th Street & 3rd Avenue or the #21 bus to 166th Street & Boston Road

Adult families with no children under 21 years old

Adult Family Intake Center (AFIC): 400-430 East 29th St., Manhattan Subway: 6 to 28th St.

Families with children under 21 & pregnant women

Prevention Assistance and Temporary Housing Office (PATH)
151 East 151st Street, Bronx
Subway: 2, 4, or 5 to 149th Street - Grand Concourse

Accessing healthcare

All immigrants can get medical care in New York City, regardless of immigration status or ability to pay. You can get low-cost medical care, with or without insurance, through NYC Health + Hospitals (H+H). H+H can provide emergency care, basic health care, check-ups, immunizations, and more for people of all ages. For all NYC Health + Hospitals, please call (718) 387-6407 to be directed to the center nearest to you.

Accessing Food

Find locations that offer free food (food pantry and soup kitchens) by visiting https://foodhelp.nyc.gov/.

Enroll your child in school

In NYC, your child has a right to K-12 education, regardless of immigration status. Family Welcome Centers serve NYC families all year round with enrollment and admissions. For support, please visit one of the back-to-school sites below, Monday through Thursday, 8am – 5pm, and on Friday, 8am - 3pm. For more information visit schools.nyc.gov/enrollment.

Family Welcome Center Locations

Bronx

Districts Served Family Welcome Center Location
Serving Districts 7, 9, 10

Fordham Family Welcome Center, 1 Fordham Plaza, 7th Floor, Bronx, NY 10458

  • Email: FordhamFWC@schools.nyc.gov
  • Phone: 718-329-8050
  • Director: Antoinette Mitchell
Serving District 7

District 7 Resource Center, 501 Courtlandt Avenue, Room 106, Bronx, NY 10451

  • Supervisor: Nyeema Byrnes James
Serving Districts 8, 11, 12

Zerega Family Welcome Center, 1230 Zerega Avenue, Room 24, Bronx, NY 10462

  • Email: ZeregaFWC@schools.nyc.gov
  • Phone: 718-828-7546
  • Director: Stefania Zivan Skintej

Brooklyn

Districts Served Family Welcome Center Location
Serving Districts 13, 14, 15, 16

Park Place Family Welcome Center,* 355 Park Place, Brooklyn, NY 11238

  • Email: ParkPlaceFWC@schools.nyc.gov
  • Phone: 718-623-5069
  • Director: Desiree Sandoval
Serving Districts 19, 23, 32

St. Marks Family Welcome Center, 1665 St. Marks Place, Room 116, Brooklyn, NY 11233

  • Email: StMarksFWC@schools.nyc.gov
  • Phone: 718-240-3598
  • Director: Khalish Gabriel
Serving Districts 17, 18, 22

Ocean Family Welcome Center, 1780 Ocean Avenue, 3rd Floor, Brooklyn, NY 11230

  • Email: OceanFWC@schools.nyc.gov
  • Phone: 718-758-7744
  • Director: Elisha Carlos
Serving Districts 20, 21

89th Street Family Welcome Center, 415 89th Street, 5th Floor, Brooklyn, NY 11209

  • Email: 89thFWC@schools.nyc.gov
  • Phone: 718-759-3900
  • Director: Stamatis Chasabenis

*Please Note: Our Park Place Family Welcome Center is not yet fully accessible.

  • For students and guardians who have physical accessibility needs, there are two options. You can either Request remote support or
    • Schedule an in-person appointment at the following alternate location: P.S. 009K, 80 Underhill Avenue, Room 134, Brooklyn, NY 11238.
  • To make a remote or in-person appointment at the alternate location, call 718-623-5069 or email ParkPlaceFWC@schools.nyc.gov.
  • Additionally, please note that the accessible entrance to P.S. 009K is not the same as the main entrance; the accessible entrance is located on Bergen Street.

Manhattan

Districts Served Family Welcome Center Location
Serving Districts 1, 2, 4

333 7th Avenue Family Welcome Center, 333 Seventh Avenue, 12th Floor, Room 1211, New York, NY 10001

  • Email: 333FWC@schools.nyc.gov
  • Phone: 917-339-1763
  • Director: Vanessa Rivera
Serving District 1

District 1 Family Resource Center, 166 Essex Street, New York, NY 10002

  • Contact: See 333 Seventh Avenue
Serving Districts 3, 5, 6

NEW LOCATION

123 Morningside Family Welcome Center, 123 Morningside Drive Street, Room 235, New York, NY 10007

  • Email: 125FWC@schools.nyc.gov
  • Phone: 212-342-8301
  • Director: Sarah Maiolo
Serving District 6

George Washington Educational Campus - Satellite Site, 549 Audubon Avenue, New York, NY 10040

  • Supervisor: Nyeema Byrnes James

Queens

Districts Served Family Welcome Center Location
Serving Districts 27, 28, 29

Sutphin Family Welcome Center, 90-27 Sutphin Boulevard, 1st Floor, Jamaica, NY 11435

  • Email: SutphinFWC@schools.nyc.gov
  • Phone: 718-557-2786
  • Director: Stewart Jamieson
Serving Districts 25, 26

Linden Family Welcome Center, 30-48 Linden Place, 2nd Floor, Flushing, NY 11354

  • Email: LindenFWC@schools.nyc.gov
  • Phone: 718-281-3452
  • Director: Kimberly Castrill
Serving Districts 24, 30

Queens Plaza North Family Welcome Center, 28-11 Queens Plaza North, 3rd Floor, Flushing, NY 11354

  • Email: QueensPlazaNFWC@schools.nyc.gov
  • Phone: 718-391-6270
  • Director: Katia Gil
Serving District 31

Petrides Family Welcome Center, 715 Ocean Terrace, Building A, Staten Island, NY 10301

  • Email: PetridesFWC@schools.nyc.gov
  • Phone: 718-420-5654
  • Director: Paul Helfman

Help Asylum Seekers

New York City Stands with Asylum Seekers. To support the needs of asylum seekers entering New York City you can help with monetary donations. Additionally, you can donate items at drop-off locations such as NEW clothing, toiletry, and hygiene items.

  • Monetary donations: The Mayor’s Fund to Advance New York City, in partnership with The City of New York is directing cash donations to United Way, serving as the designated relief organization.
    I want to donate money
  • Item donations: The Office of Faith & Community Partnerships at The Mayor's Office has created a Donation Drive for Asylum Seekers. Drop-off locations are available in all 5 boroughs.
    I want to donate items

Donation Drive For Asylum Seeker