Amnesty Program

Guidelines and Frequently Asked Questions

As New York City recovers from the pandemic, DEP is offering this limited one-time amnesty with up to 100% interest forgiveness for all delinquent customers. If you owe water and wastewater charges, you may be eligible for this amnesty offer.
To confirm your eligibility, see your available options and receive amnesty immediately, use the Amnesty Look Up Tool below.
If your remaining delinquent balance is greater than $500, you will be required to enter into a new payment agreement with DEP upon request.
Don’t miss your chance to take advantage of this one-time amnesty program before it ends.
For questions or concerns, please see our FAQ’s.

Amnesty Look Up Tool

Simply insert your account number below, view your options and click any option to make a payment.