Guidelines and Frequently Asked Questions
- As New York City recovers from the pandemic, DEP is offering this limited one-time amnesty with up to 100% interest forgiveness for all delinquent customers. If you owe water and wastewater charges, you may be eligible for this amnesty offer.
- To confirm your eligibility, see your available options and receive amnesty immediately, use the Amnesty Look Up Tool below.
- If your remaining delinquent balance is greater than $500, you will be required to enter into a new payment agreement with DEP upon request.
- Don’t miss your chance to take advantage of this one-time amnesty program before it ends.
- For questions or concerns, please see our FAQ’s.
Amnesty Look Up Tool
Simply insert your account number below, view your options and click any option to make a payment.