Delivery Workers

If you are a delivery worker in NYC, you have rights regardless of immigration status.

Minimum Pay Rate

If you work for an app that does restaurant or grocery delivery such as Uber Eats, DoorDash, Grubhub, Hungry Panda, Fantuan, Instacart, or Shipt, your app must pay you at least $22.13 per hour (not including tips) for time you spend preparing and/or making deliveries. This minimum will increase on April 1 each year. Apps must follow additional rules that increase pay.

Learn more about the Minimum Pay Rate.

Notices of Workers' Rights and FAQ

On January 12, 2026, DCWP updated the Notices of Rights for three groups of delivery workers. Read Notice of Rights if you do delivery work for:

• Restaurant apps (e.g., DoorDash)
• Grocery apps (e.g., Instacart)
• Other delivery service apps (e.g., Amazon Flex)

By January 26, 2026, apps must:

• Display the applicable Notice in the app.
• Email and text all current delivery workers a link to the applicable Notice.
• Begin emailing and texting a link to the applicable Notice to all new delivery workers before their first trip.

Note: Apps must provide the applicable Notice to delivery workers in their preferred language, if available on the Notice webpage.

Read Frequently Asked Questions for Delivery Worker Laws.

Bathroom Access Card

Under NYC Law, delivery workers have a right to use a business's bathroom when they pick up orders unless there is a health or safety risk.

Download the bathroom access card and save image on your phone.

Download double-sided printing version of the card to print, cut, and laminate cards.

File a Complaint or Ask a Question

• Use DCWP Online Services to file a complaint online.
  
• Use DCWP Online Services to ask a question online or contact DCWP in one of the following ways:
  • Email OLPS@dcwp.nyc.gov
  • Call 311 (212-NEW-YORK outside NYC)

Law and Rules

New York City Administrative Code > Title 20: Consumer and Worker Protection > Chapter 15:Third-Party Service Workers

Rules of the City of New York > Title 6: Department of Consumer and Worker Protection > Chapter 7: Office of Labor Policy and Standards > Subchapter H: Third-Party Service Workers 

Free City Resources

There are over 30 programs you or your family may be eligible for regardless of immigration status. Find help in NYC with work, cash & expenses, food, housing, childcare, and more on ACCESS NYC.