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Conversion Therapy Is Illegal in NYC

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Conversion Therapy Is Illegal in New York City


Local Law 22 of 2018 makes it illegal for any person to offer or provide “conversion therapy” for a fee. “Conversion therapy” means any services that seek to change an individual’s sexual orientation or gender identity. Note: This law does not apply to services that provide assistance to a person undergoing gender transition or counseling that provides acceptance, support, and understanding of a person’s sexual orientation or facilitates a person’s coping, social support, and identity exploration and development.

How to File a Complaint

The NYC Department of Consumer Affairs (DCA) encourages anyone who is aware of any person offering or providing conversion therapy services to file a complaint. You can file a complaint anonymously.

Call:

Contact 311 to file a complaint. Say “conversion therapy.”

Go Online:

  • Visit nyc.gov/dca and select “File a Consumer Complaint.” You will need to register for an account or log in to your account with the City of New York to submit your complaint online

    • OR

  • Visit nyc.gov/311 to “Make a Complaint” (you do not need to create an account).

Note: DCA will consider your complaint a tip if you do not provide your contact information.

Mail/Fax:

  1. Download and complete our complaint form at nyc.gov/dca.

  2. Mail or fax copies of the completed form and any additional information to the mailing address or fax number below.

    Mailing Address:
    NYC Department of Consumer Affairs
    Consumer Services Division
    42 Broadway, 9th Floor
    New York, NY 10004

    Fax:
    (212) 487-4482

What Happens to Your Complaint

DCA will investigate the business and issue a violation if it is found to be offering conversion therapy. A business found guilty of violating this law faces fines up to $1,000 for the first violation, $5,000 for the second violation, and $10,000 for each future violation.