Mission, Values and Strategic Priorities
2025-2028

Mission, Values and Strategic Priorities 2025-2028

The Family Services Division has created a strategic plan to build on the agency’s work and enhance our services for children and families in New York City.

Mission, Values and Strategic Priorities: 2025-2028 outlines the five key priorities that will guide our work to support families. These priorities include: incorporating more family perspectives; offering more technical assistance and training to providers; increasing awareness of services; positioning providers as trusted resources for families; and maintaining and building on a commitment to best practices.

By incorporating family perspectives, building on a commitment to best practices, increasing awareness of our services and more, we are ensuring that our work remains responsive to families seeking support.

This plan was informed by families, staff, provider, partners and advocates.