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Complainant Hearing Guide
Find out everything you need to know before attending a complaint hearing with the Taxi and Limousine Commission.
Dial 311 to Report Property Lost in an NYC Taxi
Customers may report property lost in taxis. These reports are processed during weekday business hours. Customers needing immediate assistance may contact specified police precincts.
Get the list of police precincts
File a Complaint Online
If you've had trouble with a taxi driver, file a complaint online now.
Find a Licensed Car Service
Get lists of licensed paratransit/ambulette, commuter van, black car and community car, and limousine services on the website of the Taxi and Limousine Commission.
File a Lost Property Report Online
If you misplaced or lost an item in a City cab, you may be able to recover it by filing a lost property report.
Passenger Bill of Rights
As a paying taxi rider, you have several rights that are explained by the Taxi and Limousine Commission.
Rate of Fare Information
Find out how taxis charge their rate of fare in New York City.
Taxi Industry Frequently Asked Questions
Get the locations and hours of facilities, and find out how much an For-Hire Vehicle (FHV) license costs and how to lease out a medallion.
Taxi Passenger Frequently Asked Questions
Get fare specifics for rides to local airports, rules for multiple-stop trips, and find out what that little light means on the back of taxis.
TLC Licensed Service Providers
Search for approved ambulette, limousine, car, and commuter van services by ZIP code in PDF files provided by the Taxi and Limousine Commission.
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