Bus Stops

NYC DOT and the MTA are committed to transforming bus stops into welcoming, comfortable places to wait, surrounded by safe and accessible infrastructure. To deliver this vision, Next Stop: Fast Buses, Better Service will ensure every bus stop provides high-quality amenities for bus riders' comfort and physical accessibility.

Bus Stop Accessibility

NYC DOT and the MTA are committed to ensuring all bus stops are physically accessible so that everyone can get to work and school, access essential services, visit family and friends, and partake in all NYC has to offer.

Through coordination on in-house and capital projects, NYC DOT and the MTA are continuing to invest in upgrading bus stops citywide. NYC DOT is embedding disability community co-design into bus stop planning through focus groups, site visits, and early engagement with disability organizations, ensuring improvements are shaped by lived experience and guided by "Nothing About Us Without Us." This will include working proactively with the Mayor's Office for People with Disabilities (MOPD) and disability advocates.

Diagram of a city street and sidewalk with a red bus lane and a bus stop that is easily accessible by a yellow ramp, has a Real Time Passenger Information sign with bus arrival times, a bus shelter with seating for passengers waiting for the next bus, leaning bars for people who want to lean rather than stand while waiting for a bus, and extra seating on the sidewalk for people who want to take a rest.

Universal Seating

Diagram of seating elements available at New York City bus stops including a tall bar for people to lean on while they stand a silver bench with low arm rests for people to sit on.

Older adults, parents with children, and people with disabilities rely on resting infrastructure to travel safely. Benches offer a place to sit, while leaning bars are ideal for people who would rather lean than stand up from a lower seat.

NYC DOT continues to install seating, including benches and leaning bars, at bus stops throughout NYC, with the goal of achieving universal seating by 2035.

Bus Shelters

Diagram of a bus shelter providing an overhead covering for people sitting on a bench waiting for a bus to arrive.

Bus shelters provide seating and protection from the elements.

NYC DOT installs new shelters and is continuously exploring additional opportunities to expand shelter capacity.

Other Bus Stop Amenities

Shade

Illustration of two people walking by a tree.

Trees bring shade to bus stops.

Building upon the NYC Department of Parks and Recreation (NYC Parks) Neighborhood Tree Planting Program, NYC DOT and NYC Parks will plant trees at bus stops, with the goal of inspecting all bus stops for street trees and planting as many trees as possible by 2035. The City will coordinate with the MTA to ensure new trees maintain clear paths for buses and riders.

Passenger Information

Illustration of a person standing next to a pole with bus arrival times on it.

Dynamic clear bus arrival information reduces uncertainty and supports rider decision-making.

Real Time Passenger Information (RTPI) signs provide up-to-the-minute wait time information on easy-to-read LED displays. NYC DOT is installing new and improved RTPI signs on bus shelters and bus poles.