311 Service Request Look-up allows customers
to check the status of existing Service Requests (SRs) created through the
311 Call Center. It may take up to 24 hours for new SRs to be available
and for updates to be reflected. SR data is available for 45 days from the
request creation date. After 45 days (SRs created prior to:
), call 311 to check the status of your request. Frequently
Asked Questions.
