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What should I do if I have a credit on my real property tax bill?
What do I do if the Department of Finance sends me a Delinquency Notice?
I satisfied my mortgage. Can you send the real estate tax bills to me directly?
I have paid my real estate taxes on time, so why am I receiving a "Balance Due" notice?
What is the nature of the NYC Pest Control Charge for which I have received a bill?

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What should I do if I have a credit on my real property tax bill?
The amount of a particular Real Estate Tax installment may be reduced because of a credit on your account. Such credits are usually caused by overpayments, but it could also be an invalid credit resulting from taxes paid for a different property that were accidentally applied to your property. If you think the credit is invalid, you should add the amount of the credit to your tax payment. That will prevent you from getting a delinquency bill when the mistake is corrected.

NYC.gov and Other Resources:
Tax Bill Credits Information



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What do I do if the Department of Finance sends me a Delinquency Notice?
The Department of Finance mails Delinquency Notices for real estate taxes, assessments, and other related charges when a property's outstanding balance is not paid in full by the deadline indicated on the original bill. If you receive a Delinquency Notice and you have already paid the charges in question after the date of the notice, you may disregard the notice. If you paid the taxes or charges listed on the notice on or before the date of the notice, and you have a canceled check as receipt for payment, please allow three weeks for processing. You may also check the status of a property tax payment online.

NYC.gov and Other Resources:
Department of Finance ePayments Center



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I satisfied my mortgage. Can you send the real estate tax bills to me directly?
Once you have satisfied your mortgage, you will need to register with the Department of Finance as the official recipient for all real estate tax bill and related charges mailings.

NYC.gov and Other Resources:
Online Owners Registration Form



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I have paid my real estate taxes on time, so why am I receiving a "Balance Due" notice?
If you have the cancelled check from your payment, please make a copy of both the front and back of the check and mail it to the Department's Correspondence Unit for further research.

Contact:
NYC Department of Finance
Correspondence Unit
66 John Street
3rd Floor
New York, NY 10038


NYC.gov and Other Resources:
Department of Finance ePayments Center
Online Property Information Search



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What is the nature of the NYC Pest Control Charge for which I have received a bill?
The Department of Finance bills and collects charges for Pest Control on behalf of the New York City Department of Health, Bureau for Pest Control. These charges appear on bills and delinquency notices as "Tax Code #78" and are mailed on the 28th day of each month. If payment is not received within 30 days following the date of entry of the charge, interest will be imposed at an annual rate of 18 percent.

NYC.gov and Other Resources:
Pest Control Charges Information
Department of Health and Mental Hygiene, Bureau for Pest Control



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