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I satisfied my mortgage. Can my real estate tax bills be sent to me directly?
I paid my Property Tax on time, so why does my new Statement of Account show an unpaid balance?
I recently overpaid on a bill for outstanding real property taxes and related charges. How can I apply for either credit or a refund?
What programs does HPD offer to help me repair my house or apartment building?
How often must owners register their buildings with HPD?
I am an apartment building owner with difficult tenants. What can I do?

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I satisfied my mortgage. Can my real estate tax bills be sent to me directly?
Once you have satisfied your mortgage, you will need to register with the Department of Finance as the official recipient for all real estate tax bill and related charges mailings.

NYC.gov and Other Resources:
Online Owners Registration Form



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I paid my Property Tax on time, so why does my new Statement of Account show an unpaid balance?
If the Statement shows an Amount Paid of $0.00, mail or fax:

Contact:
  • A letter with details about the problem
  • The Borough Block Lot number (BBL) or the address of your property
  • Proof of payment such as a copy of the Business Center receipt, cancelled check, or money order (front and back), credit card statement

By Mail:

New York City Department of Finance
Property and Parking Refunds Unit
59 Maiden Lane, 20th Floor
New York, NY 10038

By Fax: (212) 232-1891

If the Statement shows an Amount Paid greater than $0.00, please note that you may have paid an incorrect amount or your payment may have been late.




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I recently overpaid on a bill for outstanding real property taxes and related charges. How can I apply for either credit or a refund?
If you have a valid credit balance or overpayment of real estate taxes or other charges assessed to the property, you may request that the entire amount of the overpayment be either refunded to you by check or transferred to liquidate one or more open charges on the same property.

NYC.gov and Other Resources:
Refund/Transfer of Real Estate Taxes Due to Overpayments



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What programs does HPD offer to help me repair my house or apartment building?
To qualified homeowners, the NYC Department of Housing Preservation and Development (HPD) offers low interest rehabilitation loans in neighborhoods throughout the city. Visit HPD online for more information.

NYC.gov and Other Resources:
HPD Programs for Property Owners



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How often must owners register their buildings with HPD?
The Housing Maintenance Code requires owners of multiple dwellings to register their buildings with HPD annually. "Multiple dwellings" are defined as buildings with three or more dwelling units.

NYC.gov and Other Resources:
HPD Property Registration Unit



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I am an apartment building owner with difficult tenants. What can I do?
The only legal way a building owner may evict a nonpaying tenant who refuses to move voluntarily is through a nonpayment eviction proceeding in Housing Court. Owners must obtain a judgment of possession and "warrant" directing the sheriff or marshal to evict the tenant. Many leases contain "nuisance" provisions that, under certain circumstances, allow building owners to undertake eviction proceedings for objectionable conduct. A "nuisance" is generally considered conduct that threatens the health, safety, or comfort of neighboring tenants. Visit HPD online for more information.

NYC.gov and Other Resources:
HPD's Frequently Asked Questions



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