Customer assistance to property owners in New York City and surrounding communities.
Contact Customer Service DEP offers assistance through its walk-in borough offices (weekdays from 9am to 5pm) and through its Customer Service Call Center.
Contact DEP Customer Service
Frequently Asked Questions Get answers to your questions regarding billing, account information, meters, and payment methods.
Frequently Asked Questions
Customer Forms Customer Forms available for download in PDF format. Learn more
Assistance Programs DEP has a number of assistance and outreach programs, including community meetings, assistance programs, special incentives, and useful brochures.
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