NYC Influenza Information
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Health Care Providers

Provider Access Line:
1-866-NYC-DOH1 (692-3641)

The resources presented here offer health care professionals key information about vaccination, current local surveillance data, clinical management, infection control, reporting and patient education.

Vaccination is the most important measure providers can take to protect patients against influenza.  Most influenza is clinically mild and the majority
of patients do not need specific diagnostic testing or antiviral therapy. 
Many patients can be advised to stay home.

Regulation for Prevention of Influenza Transmission by Healthcare and Residential Facility and Agency Personnel


Ordering Vaccines

Ordering seasonal influenza vaccine for 2013-14 (PDF)

Information on ordering Vaccines for Children Program influenza vaccine for the 2013-14 Season (PDF)

Health care providers who are looking to find additional flu vaccine to order can go to the Influenza Vaccine Availability Tracking System website.


Antiviral Therapy

To prevent serious illness or death due to influenza, it is critical that
certain patients with influenza-like illness receive early antiviral therapy.
These include:
  • Patients with risk factors increasing the possibility of severe illness or complications due to influenza,
  • Patients with severe symptoms or
  • Being hospitalized.

Antiviral therapy should be initiated as early as possible, ideally within
48 hours of symptom onset.



To manage patients effectively, providers should refer to current local surveillance data to find out which respiratory viruses are predominating. Reliable and rapid diagnostic tests for influenza are not available for point-of-care decision-making.

Patient management requires clinical judgment and should take into account current surveillance data, severity of illness and patient risk factors.

The Health Department has a locator service to help patients find flu vaccine and health care if they cannot see their own provider. 


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