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| 311 Call Center |
| New Yorkers now have to remember only two city service phone numbers: 911 for emergencies and 311 for everything else. |
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| Apartment Maintenance Complaints |
| Tenants in privately-owned buildings with maintenance complaints such as no hot water or peeling paint should contact their
building owner or manager. If the issue isn't resolved, call 311.
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| Auto Auctions |
| Find out about the next City Auto Auction on the Department of Citywide Administrive Services website. |
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| Cable Television Services Complaint Form |
| The Department of Information Technology and Telecommunications (DoITT) provides customer service assistance to residents
experiencing difficulties with cable TV companies. In the event that you are unable to resolve a difficulty with your cable
provider, submit a complaint using this form.
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| Consumer Campus Teaches Students to Shop Smart |
| Students at NYC colleges and universities can learn about smart shopping, identify theft, the dangers of "pre-approved" credit
cards, and more on the Department of Consumer Affairs Consumer campus website.
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| Consumer Issues FAQ |
| Find out how to stop telemarketers' calls, how to save money on utilities, and how to protect yourself from fraud, among other
issues covered in the Consumer Issues Frequently Asked Questions.
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| Consumer Protection, NYS Division of |
| The New York State Division of Consumer Protection provides live educational outreach presentations, which focus on identity
theft prevention and mitigation; avoiding the latest scams; choosing and using credit wisely; and product safety.
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| Customer Service for Cable Service Issues |
| The Department of Information Technology and Telecommunications (DoITT) provides customer service assistance to residents
experiencing difficulties with cable TV companies servicing the boroughs. If you're unable to resolve an issue with your cable
provider, let DoITT help.
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| Do Not Call Registry |
| Add your name and phone number to the National "Do Not Call" registry if you do not want to receive calls from telemarketers. |
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| Energy Smart New York |
| Get information on energy efficiency and conservation from the New York State Energy Research and Development Authority (NYSERDA). |
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