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| 311 Call Center |
| New Yorkers now have to remember only two City service phone numbers: 911 for emergencies and 311 for everything else. |
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| Apartment Maintenance Complaints |
| Tenants in privately-owned buildings with maintenance complaints such as no hot water or peeling paint should contact their
building owner or manager. If the issue isn't resolved, call 311.
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| Auto Auctions |
| Find out about the next City Auto Auction on the Department of Citywide Administrative Services Web site. |
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| Cable Television Services Complaint Form |
| The Department of Information Technology and Telecommunications (DoITT) provides customer service assistance to residents
experiencing difficulties with cable TV companies. In the event that you are unable to resolve a difficulty with your cable
provider, submit a complaint using this form.
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| Consumer Campus Teaches Students to Shop Smart |
| Students at NYC colleges and universities can learn about smart shopping, identity theft, the dangers of "pre-approved" credit
cards, and more on the Dept. of Consumer Affairs Consumer Campus Web site.
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| Consumer Issues FAQ |
| Find out how to stop telemarketers' calls, how to save money on utilities, and how to protect yourself from fraud, among other
issues covered in the Consumer Issues FAQ.
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| Consumer Protection Board, NYS |
| The Consumer Protection Board conducts consumer investigations, develops education programs, works to settle disputes, and
represents consumers' interest before state and federal agencies.
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| Customer Service for Cable Service Issues |
| The Department of Information Technology and Telecommunications (DoITT) provides customer service assistance to residents
experiencing difficulties with cable TV companies servicing the boroughs. If you're unable to resolve an issue with your cable
provider, let DoITT help.
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| Digital Television Conversion |
| Congress has mandated that all full-power TV stations cease broadcasting in analog after June 12, 2009, and broadcast only
in digital. Your TV set will be affected if it is an analog set that receives signals from rabbit ears or a VHF-only antenna.
If you have one or more of these sets and haven’t taken appropriate action, your set has already lost some stations and will
lose all stations after June 12.
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| Do Not Call Registry |
| Add your name and phone number to the National "Do Not Call" registry if you do not want to receive calls from telemarketers. |
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