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Utilities

How can I get help with my water bill?
How can I make a complaint about a street payphone?
How can I make a complaint about cable television service?
How can I make a general complaint about my gas, electric, steam, telecommunications, water, or cable utilities?

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How can I get help with my water bill?
The Department of Environment Protection provides information on water meters and billing.

NYC.gov and Other Resources:
Water Billing and Metering Information
View Water Bill account Information Online



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How can I make a complaint about a street payphone?
If you would like to submit a complaint regarding a specific street pay telephone, please use our online complaint form.

NYC.gov and Other Resources:
Online Street Payphone Complaint Form



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How can I make a complaint about cable television service?
First contact your cable television service provider. If you cannot resolve the problem with your Cable TV provider, use the online cable complaint form or call 311.

NYC.gov and Other Resources:
Online Cable Television Complaint Form



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How can I make a general complaint about my gas, electric, steam, telecommunications, water, or cable utilities?
Visit the New York State Public Service Commission Web site.

NYC.gov and Other Resources:
New York State Public Service Commission



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